Customer reviews from Aquatru
AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,368 Reviews)
Rating breakdown 1,368 reviews
5 Stars
1,031
4 Stars
160
3 Stars
85
2 Stars
33
1 Star
59
Customer Reviews for AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
After our old Aqua Tru died
on January 26, 2025
Posted by: Tom P.
After our old Aqua Tru reverse osmosis system died after years of use we got this new unit in December 2024. We love the carafe unit.
Written by a customer while visiting Aquatru
Customer Rating
5
After our old Aqua Tru died
on January 25, 2025
Posted by: Tom P.
After our old Aqua Tru reverse osmosis system died after years of use we got this new unit in December 2024. We love the carafe unit.
Written by a customer while visiting Aquatru
Customer Rating
2
Got my carafe, followed set
on January 25, 2025
Posted by: Daniel P.
Got my carafe, followed set up instructions, ran the cycles required for initial set up. Unit just dribbled water. Called support, which was quick and helpful. It was required to push in the star ports under the fresh water container multiple times. I had to push super hard and there was tons of pressure built up. Been using the carafe. It seems to take a long time to filter water. Not sure if I got a set of bad filters? I also have a PPM sensor it it still reads contaminants. Not sure if it’s doing what it’s supposed to do.
Written by a customer while visiting Aquatru
Customer Rating
5
I’m so happy with the
on January 24, 2025
Posted by: Akiko S.
I’m so happy with the filter!
The system works so well.
Written by a customer while visiting Aquatru
Customer Rating
2
Got my carafe, followed set
on January 24, 2025
Posted by: Daniel P.
Got my carafe, followed set up instructions, ran the cycles required for initial set up. Unit just dribbled water. Called support, which was quick and helpful. It was required to push in the star ports under the fresh water container multiple times. I had to push super hard and there was tons of pressure built up. Been using the carafe. It seems to take a long time to filter water. Not sure if I got a set of bad filters? I also have a PPM sensor it it still reads contaminants. Not sure if it’s doing what it’s supposed to do.
Written by a customer while visiting Aquatru
Customer Rating
5
I’m so happy with the
on January 24, 2025
Posted by: Akiko S.
I’m so happy with the filter!
The system works so well.
Written by a customer while visiting Aquatru
Customer Rating
5
Easy to use, works quickly,
on January 24, 2025
Posted by: Barbara G.
Easy to use, works quickly, glass carafe instead of plastic. . . . all positive attributes.
Written by a customer while visiting Aquatru
Customer Rating
5
It was so easy to
on January 24, 2025
Posted by: Laura H.
It was so easy to put together and even easier to use
Written by a customer while visiting Aquatru