Customer reviews from Aquatru
AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,368 Reviews)
Rating breakdown 1,368 reviews
5 Stars
1,031
4 Stars
160
3 Stars
85
2 Stars
33
1 Star
59
Customer Reviews for AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
I would like to fill
on March 31, 2025
Posted by: Sara R.
I would like to fill the tank sitting on the stand because it's heavy, but it won't start if I do. I have to fill it, then lift it. Also I leave it on the stand, take the pitcher off and replace it it begins to process the 1/3 water remaining, so I guess it has to be emptied right away.
The water is delicious though.
The water is delicious though.
Written by a customer while visiting Aquatru
Customer Rating
5
This is a great, counter
on March 31, 2025
Posted by: Sue W.
This is a great, counter top machine to give you pure, great tasting water. I am enjoying it.
Written by a customer while visiting Aquatru
Customer Rating
4
Overall I really like this.
on March 31, 2025
Posted by: Alexandra B.
Overall I really like this. Design is nice on the counter and water tastes good. The only 2 things I would point out are: the filtering process is quite loud and the tank is small therefor you’re refilling it often.
Written by a customer while visiting Aquatru
Customer Rating
5
I ordered the carafe by
on March 31, 2025
Posted by: Elizabeth S.
I ordered the carafe by mistake. I returned it immediately and the tracking said they received it weeks ago. I'm still waiting on my refund so that I can order the classic.
Written by a customer while visiting Aquatru
Customer Rating
5
I love this! Now I
on March 31, 2025
Posted by: Christine W.
I love this! Now I don’t have to tote gallons of water and no longer using plastic bottles!
Written by a customer while visiting Aquatru
Customer Rating
5
Sorry that this did not
on March 31, 2025
Posted by: Margareth K.
Sorry that this did not work out. I was shocked to see the TDS reading was higher post filtration (approx250ppm) than the TDS of the source water (approx 200 TDS). I returned both units promptly and am still waiting for my refund.
Written by a customer while visiting Aquatru
Customer Rating
1
Leaves a lot of waste.
on March 31, 2025
Posted by: Meyer
Leaves a lot of waste. Not worth the money you spend.
Written by a customer while visiting Aquatru
Customer Rating
5
We love this water filter!
on March 31, 2025
Posted by: Carol Y.
We love this water filter! The water tastes so clean and the filter is easy to use.
Written by a customer while visiting Aquatru