Customer reviews from Aquatru
AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,361 Reviews)
Rating breakdown 1,361 reviews
5 Stars
1,026
4 Stars
160
3 Stars
84
2 Stars
33
1 Star
58
Customer Reviews for AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
My son and I feel
on September 7, 2026
Posted by: Dolores W.
My son and I feel good about drinking the tap water. We don't need to buy bottled water anymore.
Written by a customer while visiting Aquatru
Customer Rating
5
Love this product well-made, smooth
on September 6, 2026
Posted by: Daniel C.
Love this product well-made, smooth operation quiet, Quick quality product excellent water
Written by a customer while visiting Aquatru
Customer Rating
5
Water is clean and fresh.
on September 6, 2026
Posted by: Mohit C.
Water is clean and fresh. No issues 6 months post purchase. Easy to use
Written by a customer while visiting Aquatru
Customer Rating
5
Love love the glass pitcher
on September 6, 2026
Posted by: Karol S.
Love love the glass pitcher sooooo much more than the original plastic one.
Written by a customer while visiting Aquatru
Customer Rating
4
Worked well initially
on September 6, 2026
Posted by: Melissa S.
Started off working well, now there’s an off smell to the water… not sure why
Written by a customer while visiting Aquatru
Customer Rating
4
Purchase seems worth it. I
on September 5, 2026
Posted by: Anthony G.
Purchase seems worth it. I would like to see a few improvements if there is a refresh in the model. Top of the handle when laying flat could use some embedded soft rubber to avoid hard plastic vibrations. Same would appreciated for the space where the carefe sits, at the bottom to avoid plastic on glass rattle. Maybe something with the slightest grip or edge so it doesn't feel like the carafe slide out too easy. A delay for when the pump starts up to stat filling would be cool. Lastly, to allow for the back tank to set against the main body of the unit, maybe something the tank can slot into. This would assist in the slightest with the vibrations.
Written by a customer while visiting Aquatru
Customer Rating
5
Works great with minimal waste
on September 4, 2026
Posted by: Gillian J.
Works great with minimal waste water. Already saving me a lot of trips to the store to buy RO water
Written by a customer while visiting Aquatru
Customer Rating
2
Tasty water but not worth the hassle
on September 4, 2026
Posted by: Kristy
I wish I could give the aquatru 5 stars because the water tastes very good. However the hassle of the machine is simply not worth it. The tanks constantly needs to be lined up perfectly for the water to filter out otherwise it just makes a bunch of noise without any water output. If you have hard water forget about this filter it will clog up the filters so fast. You constantly need to descale this machine otherwise it will not filter. For the amount this water purifier costs it is not worth all the headaches it will give you. Hate to say it but it’s not worth it.
Written by a customer while visiting Aquatru