Customer reviews from Aquatru
AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.6
(995 Reviews)
Rating breakdown 995 reviews
5 Stars
769
4 Stars
109
3 Stars
56
2 Stars
23
1 Star
38
Customer Reviews for AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
2
I am on my second
on October 7, 2025
Posted by: Yves S.
I am on my second Product, and facing the same problem. There are some issus when placing the tank; you have to push hard to make it fit. Otherwise, the lid over the tank doesn’t fit and overtime It is getting worse and worse. I purchased this unit because supposedly it was one of the best to purify the water, but the quality of the product is obviously very bad since there is some issues with fitting the water tank
Written by a customer while visiting Aquatru
Customer Rating
5
I love my aquatru!! It
on October 7, 2025
Posted by: Julia F.
I love my aquatru!! It has worked perfectly with no malfunctions and we still haven’t gotten the alert to change the filter after a few months so those last for a good amount of time. It’s great being able to drink water with peace of mind! I would say the size is good for 1-2 people, but should definitely get a larger size if there are more people in the home otherwise you’ll be refilling constantly. This size was perfect for my small NYC apt
Written by a customer while visiting Aquatru
Customer Rating
5
I love my aqua tru
on October 7, 2025
Posted by: Robert T.
I love my aqua tru best investment in my well being ever.
Written by a customer while visiting Aquatru
Customer Rating
5
Tastes AMAZING and works great!
on October 7, 2025
Posted by: Kayli C.
Tastes AMAZING and works great! It is the perfect size for me as I live alone.
Written by a customer while visiting Aquatru
Customer Rating
2
Water tastes good. But very
on October 7, 2025
Posted by: Ashwin A.
Water tastes good. But very hard to clean. Even though washing the reservoir with soap and water every week, alege grows on the plastic mechanisms inside and what monitors water levels and due to these being incased in plastic, cannot clean the algae off them.
Written by a customer while visiting Aquatru
Customer Rating
5
LOVE, this RO system. I
on October 7, 2025
Posted by: Christina B.
LOVE, this RO system. I have a small house and it works great for us.
Written by a customer while visiting Aquatru
Customer Rating
3
It is tough to get
on October 7, 2025
Posted by: Michael G.
It is tough to get square water holder to align and sit flush so worry that will only get worse over time.
Written by a customer while visiting Aquatru
Customer Rating
5
The AquaTru carafe water really
on May 28, 2025
Posted by: Chieko F.
The AquaTru carafe water really does taste better than tap, boiled, and bottled water. Difficult to replace the water reservoir in the back of the unit. Not at first, but it's getting more difficult. I don't have that many indoor plants to use up all the contaminated water, either. Guess I don't drink enough water, because one carafe can last me a couple of days.
Written by a customer while visiting Aquatru