Customer reviews from Aquatru
AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.6
(995 Reviews)
Rating breakdown 995 reviews
5 Stars
769
4 Stars
109
3 Stars
56
2 Stars
23
1 Star
38
Customer Reviews for AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
Convenient and quick to fill
on October 8, 2025
Posted by: Raymond I.
Convenient and quick to fill a carafe. I use the residual water to water plants - they seem to be doing fine. Occasionally I insert the carafe when residual water is in the tap water container and the purifier start to filter. I just pull the carafe out and empty the container.
We are very happy with our AquaTru purifier!
Written by a customer while visiting Aquatru
Customer Rating
5
I love this carafe and
on October 8, 2025
Posted by: Daniel P.
I love this carafe and water filter system. Easy to use and water tastes great
Written by a customer while visiting Aquatru
Customer Rating
5
It works very good, the
on October 8, 2025
Posted by: linda b.
It works very good, the water tastes great and it is easy to use. In the long run it saves me money and saves me time and I do have to lug heavy bottles of clean water to my house every week
Written by a customer while visiting Aquatru
Customer Rating
5
I love this carafe! Makes
on October 8, 2025
Posted by: karen n.
I love this carafe! Makes me feel so much better about drinking water!
Written by a customer while visiting Aquatru
Customer Rating
5
The Aquatru works well and
on October 8, 2025
Posted by: Susan M.
The Aquatru works well and is easy to maintain. The purifier is all white and looks nice and clean on the countertop. It should be located next to an outlet. Most of all, the water tastes great and is purified more than my Bosch refrigerator filter can provide.
Written by a customer while visiting Aquatru
Customer Rating
5
great product, highly recommend if
on October 8, 2025
Posted by: Mason T.
great product, highly recommend if you want stop worrying about your water quality.
Written by a customer while visiting Aquatru
Customer Rating
3
I doubt this will last
on October 8, 2025
Posted by: Katherine W.
I doubt this will last more than a year.
The positive is that the reverse osmosis process removes impurities including fluoride. The price was reasonable and this doesn't take up a lot of space on the counter. I also like having a glass carafe. (I wouldn't buy this if you have children because the carafe would be easy for a kid to break - this is best for a home with one or two adults. )
A concern I have is that I don't think it's possible to keep the water tank really clean because there are parts that can't be successfully disassembled.
As soon as water is purified I immediately empty the waste water from the tank and remove the plastic lid from the glass carafe to transfer the purified water to a different sturdy glass pitcher that I cover with a cloth. I clean everything that I am able to clean at least once a week.
This looks nice in the picture, but not on the counter because it has to be turned sideways for easy access to the water tank and the glass carafe. The instructions also say it shouldn't be in direct sunlight, which presents a challenge.
Obviously if the electricity goes off it won't work, but the less obvious point is that if the electricity goes off the counter that is monitoring when the filters need to be replaced loses count and you are now missing that information.
I think an under the sink reverse osmosis water purifier would have been a better choice.
The positive is that the reverse osmosis process removes impurities including fluoride. The price was reasonable and this doesn't take up a lot of space on the counter. I also like having a glass carafe. (I wouldn't buy this if you have children because the carafe would be easy for a kid to break - this is best for a home with one or two adults. )
A concern I have is that I don't think it's possible to keep the water tank really clean because there are parts that can't be successfully disassembled.
As soon as water is purified I immediately empty the waste water from the tank and remove the plastic lid from the glass carafe to transfer the purified water to a different sturdy glass pitcher that I cover with a cloth. I clean everything that I am able to clean at least once a week.
This looks nice in the picture, but not on the counter because it has to be turned sideways for easy access to the water tank and the glass carafe. The instructions also say it shouldn't be in direct sunlight, which presents a challenge.
Obviously if the electricity goes off it won't work, but the less obvious point is that if the electricity goes off the counter that is monitoring when the filters need to be replaced loses count and you are now missing that information.
I think an under the sink reverse osmosis water purifier would have been a better choice.
Written by a customer while visiting Aquatru
Customer Rating
5
Excellent love it ! Let
on October 8, 2025
Posted by: Hank m.
Excellent love it ! Let me know when you get the infusion crafe back in stock I would love to purchase it for my fridge
Written by a customer while visiting Aquatru