Customer reviews from Aquatru
AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.6
(995 Reviews)
Rating breakdown 995 reviews
5 Stars
769
4 Stars
109
3 Stars
56
2 Stars
23
1 Star
38
Customer Reviews for AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
Cara
on March 21, 2023
Posted by: Anonymous
Best counter top at home water filtration ever. Helped me break my terrible bottled water habit. I bought glass bottles to fill and take with me to work.
The system is fantastic and easy to use I just bought one to send to my grown daughter. She will love it especially over the counter top filter she is using now that is all plastic. The glass carafe is such a total bonus. I love hearing the system at work.
What can I say, I am a FAN.
Written by a customer while visiting Aquatru
Customer Rating
3
Loud
on January 22, 2026
Posted by: Martha M.
I ordered three carafes so far, two of them work great but one is so loud we can’t use it when people are over
Written by a customer while visiting Aquatru
Customer Rating
4
Seems great so far! It
on November 15, 2025
Posted by: beverly c.
Seems great so far! It will take a few minutes for the final carafe of drinking water to be ready so plan ahead. Also, as someone new to RO filters i didnt know there will be contaminated water in the tap water tank which must be thrown away and not drunk! Follow their directions carefully.
Written by a customer while visiting Aquatru
Customer Rating
5
Hi , I cracked the
on November 9, 2025
Posted by: Adele V.
Hi ,
I cracked the tank trying to put it in tight. Can I just purchase the tank and please let me know the cost.
Thank you and I would appreciate a quick response .
Thank you and I would appreciate a quick response .
Written by a customer while visiting Aquatru
Customer Rating
5
It sits on my kitchen
on October 19, 2025
Posted by: Roger B.
It sits on my kitchen counter in its place and is there for my beck and call! RELIABLE and works perfect so far. Proud of myself that I am actually doing everything possible for my health! Drinking the best water, TOPS THE LIST! Thanks Roj
Written by a customer while visiting Aquatru
Customer Rating
4
great water purification. had some
on October 19, 2025
Posted by: Amanda S.
great water purification. had some issues when I would place the pitcher back in and it would act like it needed to filter more even though it was completed already. seems to work mostly well now. however the filters don’t last a year, maybe with one pitcher a day. but we use for all our water needs.
Written by a customer while visiting Aquatru
Customer Rating
5
WOULD NOT TAKE BACK WHAT
on October 18, 2025
Posted by: Cindy A.
WOULD NOT TAKE BACK WHAT I PAID FOR IT DELICOUS WATER
Written by a customer while visiting Aquatru
Customer Rating
2
I own 2 of these
on October 17, 2025
Posted by: Marc N.
I own 2 of these and love my first. My most recent purchase does not allow the water tank to ‘seat’ all the way down, so the cover rarely goes down all the way……. an annoyance.
Written by a customer while visiting Aquatru