Customer reviews from Aquatru
AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,367 Reviews)
Rating breakdown 1,367 reviews
5 Stars
1,030
4 Stars
160
3 Stars
85
2 Stars
33
1 Star
59
Customer Reviews for AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
I have not used it
on May 19, 2026
Posted by: Monica C.
[This review was collected as part of a promotion.] I have not used it yet. I will bring it to South America.
Written by a customer while visiting Aquatru
Customer Rating
1
Decreased impurities to <100 ppm,
on May 19, 2026
Posted by: Andrew C.
[This review was collected as part of a promotion.] Decreased impurities to <100 ppm, but requires frequent refills and you have to make sure the pitcher is not docked when you refill the tank or water bubbles out when you re-attach the tank.
Written by a customer while visiting Aquatru
Customer Rating
5
We used a Brita for
on May 19, 2026
Posted by: Rosane M.
[This review was collected as part of a promotion.] We used a Brita for years but got tired of the strong chlorine odor and taste. Switching to the AquaTru has been a game-changer. The water is fresh, pure, and has zero aftertaste. It’s also compact enough to fit nicely right on our kitchen counter.
Written by a customer while visiting Aquatru
Customer Rating
5
I haven’t opened it yet
on May 18, 2026
Posted by: Eileen G.
[This review was collected as part of a promotion.] I haven’t opened it yet but when I do, I will let you know.
Written by a customer while visiting Aquatru
Customer Rating
5
So far we really love
on May 18, 2026
Posted by: Diana S.
[This review was collected as part of a promotion.] So far we really love it! The only issue in the first week is that once the pitcher stopped filling halfway and we had to plug/unplug and jostle it to even get the power light to come back on. I am hoping this was a one-time thing, maybe a power surge or something and not a faulty switch in the machine. If it happens again, I will let you know. Otherwise we really love it.
Written by a customer while visiting Aquatru
Customer Rating
5
A little disappointed that the
on May 18, 2026
Posted by: Christine C.
[This review was collected as part of a promotion.] A little disappointed that the water container and glass pouring container is made of plastic which is in contact with the water, nothing is perfect I guess. Otherwise it's great
Written by a customer while visiting Aquatru
Customer Rating
5
I found out that there
on May 17, 2026
Posted by: Alexandria M.
[This review was collected as part of a promotion.] I found out that there is not a recycling program for the filters. This breaks my heart.
Written by a customer while visiting Aquatru
Customer Rating
3
rated lower because pictures show
on May 17, 2026
Posted by: Dianna J.
[This review was collected as part of a promotion.] rated lower because pictures show a full pitcher of water and an empty fill tank. . . that is NOT what happens. . . had to run it through 4 times to get a full pitcher of filtered water. Very misleading
Written by a customer while visiting Aquatru