Customer reviews from Aquatru
AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,366 Reviews)
Rating breakdown 1,366 reviews
5 Stars
1,029
4 Stars
160
3 Stars
85
2 Stars
33
1 Star
59
Customer Reviews for AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
4
I’ve had the Aqua True
on June 1, 2026
Posted by: Debra T.
[This review was collected as part of a promotion.] I’ve had the Aqua True Carafe system for about a month now. Water taste without mineralization is acceptable. I’ve already had to demineralize the unit which takes time and water. To prevent this from happening so quickly I will try to make sure the waste water is emptied promptly after filtering. I’m leaving the canister empty most of the time. I’ve had some trouble getting the plastic water canister to ‘lock’ in place when full of water, finding I have to push down more than is intuitive. Overall, it’s good. I hope it lasts.
Written by a customer while visiting Aquatru
Customer Rating
4
Great product for a great
on May 31, 2026
Posted by: Trenton M.
[This review was collected as part of a promotion.] Great product for a great price. However, it is very annoying to clean the tank when mineral build up on the bottom. The shape of the water tank, and nooks and crannies make it very difficult to clean by hand.
Written by a customer while visiting Aquatru
Customer Rating
5
I really love how fast
on May 31, 2026
Posted by: Susan K.
[This review was collected as part of a promotion.] I really love how fast this water filter fills the pitcher compared to my old water filter. I can't taste anything, just clean purified water!
Written by a customer while visiting Aquatru
Customer Rating
5
I would love to write
on May 31, 2026
Posted by: Trece H.
[This review was collected as part of a promotion.] I would love to write a review, but my unit is not working. It does not complete one cycle out of four for cleaning to begin using.
Written by a customer while visiting Aquatru
Customer Rating
5
We love it and enjoy
on May 30, 2026
Posted by: Lori C.
[This review was collected as part of a promotion.] We love it and enjoy drinking more water now that we know it's clean.
Written by a customer while visiting Aquatru
Customer Rating
5
The system is totally worth
on May 29, 2026
Posted by: Michelle C.
[This review was collected as part of a promotion.] The system is totally worth it the water is amazing I can't say enough good about it
Written by a customer while visiting Aquatru
Customer Rating
2
Poor design that the wastewater
on May 29, 2026
Posted by: Nicholas P.
[This review was collected as part of a promotion.] Poor design that the wastewater does not have its own canister, and is recycled with the fresh water to be filtered.
Written by a customer while visiting Aquatru
Customer Rating
5
This is the cleanest tasting
on May 29, 2026
Posted by: Tina A.
[This review was collected as part of a promotion.] This is the cleanest tasting water! I was referred by my neighbor and was reluctant to spend that much on the system, but it’s amazing and I’m so glad I did. Now I also fill ice cube trays with it to have a complete clean water experience
Written by a customer while visiting Aquatru