Customer reviews from Aquatru
AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,366 Reviews)
Rating breakdown 1,366 reviews
5 Stars
1,029
4 Stars
160
3 Stars
85
2 Stars
33
1 Star
59
Customer Reviews for AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
1
Easy to use. Feel better
on July 9, 2026
Posted by: Carol M.
[This review was collected as part of a promotion.] Easy to use. Feel better about getting cleaner water.
Written by a customer while visiting Aquatru
Customer Rating
3
I like the unit very
on July 9, 2026
Posted by: John R.
[This review was collected as part of a promotion.] I like the unit very much.
I do not like the Wifi should have chosen the non-wifi version. Your phone app is entirely to intrusive and will never install on any device I own.
Written by a customer while visiting Aquatru
Customer Rating
5
Works great and super convenient
on July 9, 2026
Posted by: Tracy R.
[This review was collected as part of a promotion.] Works great and super convenient for my home office
Written by a customer while visiting Aquatru
Customer Rating
1
Terrible water
on July 9, 2026
Posted by: Amy
[This review was collected as part of a promotion.] I tried the Alkaline water and it tasted like tap water. Not sure why there are so many great reviews. I was not gonna have my baby drink that water. I've been buying Primo water for yrs and wanted to try something different and easier but I'll stick to Primo until I find something different.
Written by a customer while visiting Aquatru
Customer Rating
4
I really love taste of
on July 8, 2026
Posted by: Erin T.
[This review was collected as part of a promotion.] I really love taste of the water and that it is filtered into a glass carafe, but there is a bit of a design fall in the water reservoir as it does not seat itself flush it pulls away from the filter machine, and it is very difficult to get placed accurately and remove. Hopefully the next generations will address this.
Written by a customer while visiting Aquatru
Customer Rating
5
Great water purifier! I highly
on July 8, 2026
Posted by: Gillian K.
[This review was collected as part of a promotion.] Great water purifier! I highly recommend for one or two people.
The jug size is perfect for me!
The jug size is perfect for me!
Written by a customer while visiting Aquatru
Customer Rating
3
The tap water tank does not fit
on July 8, 2026
Posted by: Tee A.
[This review was collected as part of a promotion.] The back water tank does not sit tight on the lower lip. Therefore the lid sits straight up and does cover the opening. It does not align.
It does a fine job of purifying the water.
It does a fine job of purifying the water.
Written by a customer while visiting Aquatru
Customer Rating
4
The glass is very thin
on July 7, 2026
Posted by: Stephen I.
[This review was collected as part of a promotion.] The glass is very thin and it slides off the unit too easily.
Written by a customer while visiting Aquatru