Customer reviews from Aquatru
AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,363 Reviews)
Rating breakdown 1,363 reviews
5 Stars
1,028
4 Stars
160
3 Stars
84
2 Stars
33
1 Star
58
Customer Reviews for AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
I absolutely love my AquaTru
on August 15, 2026
Posted by: Liudmyla M.
I absolutely love my AquaTru Carafe! The water tastes amazingly fresh and clean, and the unit looks great on my kitchen counter. Highly recommend!
Written by a customer while visiting Aquatru
Customer Rating
4
Not happy about wasting 4
on August 15, 2026
Posted by: Joseph D.
Not happy about wasting 4 cups of water each cycle. Is the tap water tank too big for the clean water pitcher? Always have 4 cups of water remaining in the supply tank.
Written by a customer while visiting Aquatru
Customer Rating
4
Tds rating in mid 20s
on August 15, 2026
Posted by: Sachin P.
Tds rating in mid 20s without remineralization.
Water capacity should be a bit larger with a smaller water wastage.
Lastly, would be better if there is a dedicated on/off power button.
Overall, the above things can be adjusted to. A bit on pricier side for however, I'm ok with it. Water taste and feel are very neutral as expected. Definitely a noticeable clean crisp tasting water vs what we get here from lake Michigan tap water.
Water capacity should be a bit larger with a smaller water wastage.
Lastly, would be better if there is a dedicated on/off power button.
Overall, the above things can be adjusted to. A bit on pricier side for however, I'm ok with it. Water taste and feel are very neutral as expected. Definitely a noticeable clean crisp tasting water vs what we get here from lake Michigan tap water.
Written by a customer while visiting Aquatru
Customer Rating
4
works very well. the rear
on August 15, 2026
Posted by: conrad o.
works very well. the rear tank is difficult to remove for filling, but I would buy this unit again
Written by a customer while visiting Aquatru
Customer Rating
5
Best water taste and safest
on August 14, 2026
Posted by: Daniel R.
Best water taste and safest water you will ever have.
Written by a customer while visiting Aquatru
Customer Rating
4
Water tank sometimes doesn't connect
on August 14, 2026
Posted by: Laurie H.
Water tank sometimes doesn't connect well
Overall works fine
Overall works fine
Written by a customer while visiting Aquatru
Customer Rating
3
I like it, but not
on August 13, 2026
Posted by: Chieu K.
I like it, but not enough water gets filter. Too much water gets thrown out. I’m wasting so much water just to get a 1/4 of filtered water.
Written by a customer while visiting Aquatru
Customer Rating
4
Unfortunately I have not tested
on August 13, 2026
Posted by: Charlotte M.
Unfortunately I have not tested the water but do feel it’s pulling a lot of crud that’s in city water. My only hesitation is the water hopper isn’t the most convenient to place back in once you fill it. It doesn’t seat well without a wiggle, then the top lid closes. The water flow has also lessened after 2 months but filters are not signaling a replacement. All in all I’m happy with it because I feel the water quality is better.
Written by a customer while visiting Aquatru