Customer reviews from Aquatru
AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.6
(1,061 Reviews)
Rating breakdown 1,061 reviews
5 Stars
822
4 Stars
115
3 Stars
59
2 Stars
25
1 Star
40
Customer Reviews for AquaTru - Carafe Smart Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
I like the machine but
on June 25, 2026
Posted by: Betty B.
[This review was collected as part of a promotion.] I like the machine but my water is so polluted it leaves this residue like calcium buildup and I have to wash it with a sponge every time So I’m glad I have it. The water it turns out tastes very good 😊
Written by a customer while visiting Aquatru
Customer Rating
5
Love the AquaTru carafe. This
on June 26, 2026
Posted by: Melissa W.
[This review was collected as part of a promotion.] Love the AquaTru carafe. This size is good for being in an apartment and taking up much space. Only thing is sometimes the water tank doesn’t fit the base and the top won’t go all the way down. But you just have to make sure the plugs at the bottom “x” shaped things line up with the “x” parts on the base by twisting it a little and it will fit.
Written by a customer while visiting Aquatru
Customer Rating
5
It's awesome a Instagram person
on June 26, 2026
Posted by: Arigna r.
[This review was collected as part of a promotion.] It's awesome a Instagram person by the name of healthcoach told me about it because he has one ! Thx so much I need another one but need it on sale thx its amazing
Written by a customer while visiting Aquatru
Customer Rating
2
This machine has a couple
on June 26, 2026
Posted by: Johann B.
[This review was collected as part of a promotion.] This machine has a couple issues. I have had mine for a month or so. The water tank doesn’t sit properly when you push it in to place so it sort of leans back slightly causing the lid to not close properly. Also it doesn’t seem it can filter a full pitcher of water without stopping and the maintenance light coming on. You have to unplug it and plug it back in to finish filtering. I can’t comment on the water quality, the TDS reading seems to fluctuate between 100-280 depending on the day. Water tastes fine, but generally the machine is annoying to deal with. I would not recommend it. Unfortunately there is only one other option on the market that uses a glass caraffe instead of plastic so I’m stuck with it for the time being.
Written by a customer while visiting Aquatru
Customer Rating
5
Hands done the best water
on June 26, 2026
Posted by: Donna R.
[This review was collected as part of a promotion.] Hands done the best water filter system on the market. I had purchased a different popular brand prior to this, no comparison, sent it back and ordered Aquatru immediately. From ease of use to construction and taste, it’s simply the best!
Written by a customer while visiting Aquatru
Customer Rating
5
Very happy with our purchase
on June 26, 2026
Posted by: Michael F.
[This review was collected as part of a promotion.] Very happy with our purchase thus far. Simple to use, and water tastes great. Plastic bottles are a thing of the past. Thank you AquaTru!
Written by a customer while visiting Aquatru
Customer Rating
5
Great water filter
on June 27, 2026
Posted by: Theodore S.
[This review was collected as part of a promotion.] I always loved reverse osmosis filtration but have no room under the sink to install one. This counter top version is perfect and the water is pure and clean. I ordered a second pitcher so there is always cold water in the fridge. Great job AquaTru!
Written by a customer while visiting Aquatru
Customer Rating
5
My brand new apartment building
on June 27, 2026
Posted by: Jo H.
[This review was collected as part of a promotion.] My brand new apartment building has a strong chemical taste in the water. This eliminates all those flavors & supports my bougie tea habit.
Written by a customer while visiting Aquatru