Customer reviews from Aquatru
AquaTru - Carafe Alkaline Countertop Water Purifier Certified 4-Stage RO System Removes 84 Contaminants No Plumbing - White
Average customer rating
4.5
(1,433 Reviews)
Rating breakdown 1,433 reviews
5 Stars
1,087
4 Stars
166
3 Stars
85
2 Stars
34
1 Star
61
Customer Reviews for AquaTru - Carafe Alkaline Countertop Water Purifier Certified 4-Stage RO System Removes 84 Contaminants No Plumbing - White
Customer Rating
5
Amazing water!
on August 28, 2026
Posted by: Ryan S.
Great product that quickly produces excellent alkaline water that tastes great. Love it.
Written by a customer while visiting Aquatru
Customer Rating
4
Water quality very good. Have
on August 28, 2026
Posted by: Eugene B.
Water quality very good. Have to wait and see about filter costs. Changing the fill tank out, filling it with water and replacing tank back in the stand is cumbersome. If the carafe slid out on the tray and then rotated 180 degrees placing the fill tank in the front for removing and replacing it would be much better.
Written by a customer while visiting Aquatru
Customer Rating
4
Removing the rear tank is
on August 28, 2026
Posted by: Prateik S.
Removing the rear tank is a bit inconvenient, rest is all good.
Written by a customer while visiting Aquatru
Customer Rating
5
Best investment I have made,
on August 27, 2026
Posted by: Manuela H.
Best investment I have made, I can finally enjoy a glass of water without a nasty after taste. I wish I would have bought a long time ago. I highly recommend. Easy to use, easy to clean. Thank you. Keep up the good work
Written by a customer while visiting Aquatru
Customer Rating
4
We like that we no
on August 27, 2026
Posted by: Diane K.
We like that we no longer have to buy bottled water and not have to change filters monthly. However I gave 4 stars because the tank has not fit tightly since day 1. Maybe Once out of three or four refills do we get it to fit tightly. Also we noticed the filtering time has slowed down since our purchase date. July 2026. I’m concerned about whether or not there is a defect or is this a learning process until it’s broken in over time.
Written by a customer while visiting Aquatru
Customer Rating
5
Love this device. Once we
on August 27, 2026
Posted by: Anderson S.
Love this device. Once we started using it, we were actually surprised by how fast it works. The water tastes GREAT!
Written by a customer while visiting Aquatru
Customer Rating
5
Great tasting wster
on August 27, 2026
Posted by: michael k.
Easy to set up and use. Great product. My whole family had one
Written by a customer while visiting Aquatru
Customer Rating
1
Water filter is fine but the glass carafes are bad
on August 27, 2026
Posted by: Vanessa
I have had the AquaTru Carafe water filter for just a few months. I have gone through 3 glass carafes, which are not cheap and expensive to ship. They break very easily and the latest one has a crack below the handle. These carafes are not well made. If you buy this filter be prepared to purchase a lot of glass carafes every year!
Written by a customer while visiting Aquatru