Customer reviews from Aquatru
AquaTru - Carafe Alkaline Countertop Water Purifier Certified 4-Stage RO System Removes 84 Contaminants No Plumbing - White
Average customer rating
4.5
(1,444 Reviews)
Rating breakdown 1,444 reviews
5 Stars
1,094
4 Stars
169
3 Stars
86
2 Stars
34
1 Star
61
Customer Reviews for AquaTru - Carafe Alkaline Countertop Water Purifier Certified 4-Stage RO System Removes 84 Contaminants No Plumbing - White
Customer Rating
4
It's great water filter, but
on September 18, 2026
Posted by: Yukari W.
It's great water filter, but the glass is to thin and delicate. I already broken 2 in a couple of weeks.
Written by a customer while visiting Aquatru
Customer Rating
5
We love our new AQUATru
on September 18, 2026
Posted by: Claudia M.
We love our new AQUATru Carafe! No more piling ten empty one gallon jugs into the car to fill them at the grocery store every week!
Written by a customer while visiting Aquatru
Customer Rating
3
It is a nice water
on September 18, 2026
Posted by: Shannon P.
It is a nice water carafe all though we have issues with the back water picture and lid setting evenly. Hard to connect just right.
Written by a customer while visiting Aquatru
Customer Rating
5
Good purchase. Filters were a
on September 18, 2026
Posted by: Elaine L.
Good purchase. Filters were a little difficult to install due to tight clip over the tops. Had to have my husband muscle them in. After that, the unit worked beautifully. I make three carafes worth most days. It processes very quickly. Sometimes settling the tap water container onto the nipples takes a little effort. Would buy it again.
Written by a customer while visiting Aquatru
Customer Rating
5
almost perfect, just UX/UI improvement
on September 17, 2026
Posted by: otto
I just got my AquaTru Carafe today (9/17/26). After performing the initial 4 rinses, I had my first cup of water, and it tasted very good!
However, I have two UX/UI notes that could make this product even better:
1. **On/Off Switch:** Because the system stays in standby mode when the back tank is off, it starts running the moment you put a refilled tank back on even if it isn't fully seated yet. I found a workaround by removing the glass carafe first so the purifier won't start filtering water prematurely, but a dedicated power switch would solve this issue completely.
2. **A Tank Latch:** Adding a latch to lock the water tank in place would keep it nice and secure. I noticed that the tank wiggles a bit. It's not the end of the world, but it would definitely improve the overall build quality!
2. **A Tank Latch:** Adding a latch to lock the water tank in place would keep it nice and secure. I noticed that the tank wiggles a bit. It's not the end of the world, but it would definitely improve the overall build quality!
Overall, I really like it so far!
Written by a customer while visiting Aquatru
Customer Rating
5
Clean, great-tasting water at home
on September 17, 2026
Posted by: OlhaP
[This review was collected as part of a promotion.] I really like how easy this water purifier is to use. The water tastes clean and fresh, and the glass carafe feels high quality. It’s convenient for everyday use and a great way to have purified water at home without buying bottled water.
Written by a customer while visiting Aquatru
Customer Rating
5
Fantastic
on September 17, 2026
Posted by: Dean P.
We drink a lot of water! I love knowing my water is pure.
We go through at least 2 carafe a day.
It doesn't take much counter space.
Filters even remove nitrates!
We go through at least 2 carafe a day.
It doesn't take much counter space.
Filters even remove nitrates!
Written by a customer while visiting Aquatru
Customer Rating
5
I love how compact this
on September 17, 2026
Posted by: Salbe A.
I love how compact this water system is. The water tastes fresh and crisp. Wish the tank was bigger so you don't have to fill it as often, but overall very happy with it!
Written by a customer while visiting Aquatru