Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,217 Reviews)
Rating breakdown 1,217 reviews
5 Stars
931
4 Stars
137
3 Stars
72
2 Stars
28
1 Star
49
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
2
I purchased the AquaTru water
on December 2, 2024
Posted by: Elizabeth L.
I purchased the AquaTru water filter with high hopes, but unfortunately, it has been a huge disappointment. First off, the setup was complicated and took much longer than expected. The instructions were unclear, and I had to watch several online tutorials just to get it up and running.
After installation, the unit is bulky and takes up way too much counter space. The filtration process is slow, and I find myself waiting longer than I’d like for water. The taste improvement is minimal at best — my tap water still tastes better than what the AquaTru produces.
Additionally, the maintenance is a hassle. The filters need frequent replacements, which are costly, and the system itself is quite noisy when it’s running. For the price, I expected a much more efficient and effective product. All in all, I regret my purchase and will be looking for a more reliable, user-friendly water filter.
Written by a customer while visiting Aquatru
Customer Rating
2
What I don’t like is
on December 2, 2024
Posted by: Janet E.
What I don’t like is that I am throwing almost half a tank of water down the drain with every filling! I just set it up and ran water through it four time, as per the instructions, and had to dump the rest of the tank each time! That’s a lot of water being wasted!!! I live in a brought prone area so wasting water is not what I want to do.
I’m sorry! I want to return the Aquatru.
I’m sorry! I want to return the Aquatru.
Written by a customer while visiting Aquatru
Customer Rating
2
Not big enough and you
on December 1, 2024
Posted by: Kevin S.
Not big enough and you have to fill it up constantly. Water does not taste good, I will be returning it. Not worth the cost
Written by a customer while visiting Aquatru
Customer Rating
5
Doesn't take up too much
on December 1, 2024
Posted by: Sergio C.
Doesn't take up too much space, great design, and clean water. Carafe fits great in my fridge to keep It cold.
Written by a customer while visiting Aquatru
Customer Rating
5
Doesn't take up too much
on November 30, 2024
Posted by: Sergio C.
Doesn't take up too much space, great design, and clean water. Carafe fits great in my fridge to keep It cold.
Written by a customer while visiting Aquatru
Customer Rating
5
It is great so far,
on November 29, 2024
Posted by: Matthew O.
It is great so far, but it is a little loud and we are trying to figure out what is going on. Sometimes the operation is quiet but for the most part it sounds like a rattling or a loose part.
Written by a customer while visiting Aquatru
Customer Rating
5
It is great so far,
on November 29, 2024
Posted by: Matthew O.
It is great so far, but it is a little loud and we are trying to figure out what is going on. Sometimes the operation is quiet but for the most part it sounds like a rattling or a loose part.
Written by a customer while visiting Aquatru
Customer Rating
5
Carafe Countertop Water Purifier - Carafe
on November 29, 2024
Posted by: Debra O.
I've been using this AquaTru water purifier carafe for a few months now and I'm very pleased with it. Great tasting water and easy to use. Fits nicely on my countertop and the carafe fits nicely in my small fridge.
Written by a customer while visiting Aquatru