Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,432 Reviews)
Rating breakdown 1,432 reviews
5 Stars
1,086
4 Stars
166
3 Stars
85
2 Stars
34
1 Star
61
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
4
Seems great so far! It
on November 15, 2025
Posted by: beverly c.
Seems great so far! It will take a few minutes for the final carafe of drinking water to be ready so plan ahead. Also, as someone new to RO filters i didnt know there will be contaminated water in the tap water tank which must be thrown away and not drunk! Follow their directions carefully.
Written by a customer while visiting Aquatru
Customer Rating
5
Hi , I cracked the
on November 9, 2025
Posted by: Adele V.
Hi ,
I cracked the tank trying to put it in tight. Can I just purchase the tank and please let me know the cost.
Thank you and I would appreciate a quick response .
Thank you and I would appreciate a quick response .
Written by a customer while visiting Aquatru
Customer Rating
5
It sits on my kitchen
on October 19, 2025
Posted by: Roger B.
It sits on my kitchen counter in its place and is there for my beck and call! RELIABLE and works perfect so far. Proud of myself that I am actually doing everything possible for my health! Drinking the best water, TOPS THE LIST! Thanks Roj
Written by a customer while visiting Aquatru
Customer Rating
4
great water purification. had some
on October 19, 2025
Posted by: Amanda S.
great water purification. had some issues when I would place the pitcher back in and it would act like it needed to filter more even though it was completed already. seems to work mostly well now. however the filters don’t last a year, maybe with one pitcher a day. but we use for all our water needs.
Written by a customer while visiting Aquatru
Customer Rating
5
WOULD NOT TAKE BACK WHAT
on October 18, 2025
Posted by: Cindy A.
WOULD NOT TAKE BACK WHAT I PAID FOR IT DELICOUS WATER
Written by a customer while visiting Aquatru
Customer Rating
3
it was so difficult to
on October 17, 2025
Posted by: Dianne K.
it was so difficult to install the filters, but when I finally jumped the hurdle, the water tastes great.
Also, I am one person, but I am finding it cumbersome to empty and keep refilling the water tank.
Also, I am one person, but I am finding it cumbersome to empty and keep refilling the water tank.
Written by a customer while visiting Aquatru
Customer Rating
2
I own 2 of these
on October 17, 2025
Posted by: Marc N.
I own 2 of these and love my first. My most recent purchase does not allow the water tank to ‘seat’ all the way down, so the cover rarely goes down all the way……. an annoyance.
Written by a customer while visiting Aquatru
Customer Rating
5
I purchased the AquaTru Carafe
on October 16, 2025
Posted by: April K.
I purchased the AquaTru Carafe Purifier several months ago and couldn't be happier. I live in an apartment so the countertop model was a great option. I researched for quite some time before ordering, turns out that was time well spent! I also got a "water tester" gadget because I wanted to compare AquaTru, my tap water, and my old filter pitcher. Of course I can taste the difference but was shocked to find out the old filter pitcher was worse than the tap water! When my son came to visit, he was so impressed with AquaTru's water he immediately ordered one! Love how it doesn't take forever to fill the pitcher up, and you can remove the pitcher when its filtering, it stops and resumes when you put it back on the base. I love knowing I'm drinking clean water, and since our bodies are mostly water, its importance is paramount. Plus my plants love it too! It really is beautiful on my kitchen counter, my favorite appliance in my kitchen. Thank you!
Written by a customer while visiting Aquatru