Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,218 Reviews)
Rating breakdown 1,218 reviews
5 Stars
931
4 Stars
137
3 Stars
73
2 Stars
28
1 Star
49
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
Great solution for my husband
on March 31, 2025
Posted by: Jacob G.
Great solution for my husband and myself. We are on well water and were buying tons of on gallon water bottles in plastic and we go through so much every week that this is a great temporary solution for us until we can get our kitchen built and put a system under our sink. The water taste great from this RO countertop carafe.
Written by a customer while visiting Aquatru
Customer Rating
5
My experience with the Carafe
on March 31, 2025
Posted by: Cooper B.
My experience with the Carafe model has been excellent so far. It does exactly what it says it does. I don't have scienmagific equipment that can tell you how well the remineralization filter works but the water tastes pretty good to me. I have seen people say it doesn't have a long life span, breaking after a year or two, but I would really like to know if they've been following the maintenance instructions. The Carafe comes with very clear maintenance instructions and I could see the machine malfunctioning if someone is too lazy to do them. You could definitely do a lot worse than this for a water purifier.
Written by a customer while visiting Aquatru
Customer Rating
5
I would like to fill
on March 31, 2025
Posted by: Sara R.
I would like to fill the tank sitting on the stand because it's heavy, but it won't start if I do. I have to fill it, then lift it. Also I leave it on the stand, take the pitcher off and replace it it begins to process the 1/3 water remaining, so I guess it has to be emptied right away.
The water is delicious though.
The water is delicious though.
Written by a customer while visiting Aquatru
Customer Rating
5
This is a great, counter
on March 31, 2025
Posted by: Sue W.
This is a great, counter top machine to give you pure, great tasting water. I am enjoying it.
Written by a customer while visiting Aquatru
Customer Rating
4
Overall I really like this.
on March 31, 2025
Posted by: Alexandra B.
Overall I really like this. Design is nice on the counter and water tastes good. The only 2 things I would point out are: the filtering process is quite loud and the tank is small therefor you’re refilling it often.
Written by a customer while visiting Aquatru
Customer Rating
5
I ordered the carafe by
on March 31, 2025
Posted by: Elizabeth S.
I ordered the carafe by mistake. I returned it immediately and the tracking said they received it weeks ago. I'm still waiting on my refund so that I can order the classic.
Written by a customer while visiting Aquatru
Customer Rating
5
I love this! Now I
on March 31, 2025
Posted by: Christine W.
I love this! Now I don’t have to tote gallons of water and no longer using plastic bottles!
Written by a customer while visiting Aquatru
Customer Rating
5
Sorry that this did not
on March 31, 2025
Posted by: Margareth K.
Sorry that this did not work out. I was shocked to see the TDS reading was higher post filtration (approx250ppm) than the TDS of the source water (approx 200 TDS). I returned both units promptly and am still waiting for my refund.
Written by a customer while visiting Aquatru