Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,432 Reviews)
Rating breakdown 1,432 reviews
5 Stars
1,086
4 Stars
166
3 Stars
85
2 Stars
34
1 Star
61
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
4
Water tank difficult
on July 15, 2026
Posted by: Vicki E.
[This review was collected as part of a promotion.] The water tank does not seat properly. The top of the tank leans forward making the lid not close all the way. You have to play around with the tank in order to even get it to close,leaving a gap. See photos
Written by a customer while visiting Aquatru
Customer Rating
5
I really like the clear
on July 15, 2026
Posted by: Kathy B.
[This review was collected as part of a promotion.] I really like the clear clean purified water.
We have cut back on using plastic bottles and using the filter on the refrigerator also. This saves money that we would have payed on the above two.
This was purchased in case of emergencies that might occur. As water is vital to life.
We have cut back on using plastic bottles and using the filter on the refrigerator also. This saves money that we would have payed on the above two.
This was purchased in case of emergencies that might occur. As water is vital to life.
Written by a customer while visiting Aquatru
Customer Rating
3
It’s ok. I wouldn’t say
on July 15, 2026
Posted by: Victoria P.
[This review was collected as part of a promotion.] It’s ok. I wouldn’t say the water taste amazing like some. It’s more work than I expected. And I feel like it wastes quite a bit of water. And I’m surprised it didn’t come with an extra little filter piece that goes on the bottom of tank.
Written by a customer while visiting Aquatru
Customer Rating
5
Absolutely love it! We use
on July 15, 2026
Posted by: Sabrina D.
[This review was collected as part of a promotion.] Absolutely love it! We use it for our nugget ice maker and espresso machine. Feel very refreshed and clean water. Also comforting knowing how clean and what you’re drinking!
Written by a customer while visiting Aquatru
Customer Rating
4
Water tastes great, but the
on July 14, 2026
Posted by: Kiersten M.
[This review was collected as part of a promotion.] Water tastes great, but the machine is much louder than anticipated. Also it's not as easy as I would have hoped to remove the tap tank, and sometimes its lid doesn't want to shut.
Written by a customer while visiting Aquatru
Customer Rating
4
I works well so far
on July 14, 2026
Posted by: Devonnee V.
[This review was collected as part of a promotion.] I works well so far and the Water tastes good. But the water canister doesn't always sit flush in its cradle. I have make sure to press it down or the machine will rattle.
Written by a customer while visiting Aquatru
Customer Rating
5
The water quality is outstanding
on July 13, 2026
Posted by: Donald C.
[This review was collected as part of a promotion.] The water quality is outstanding and much better than the Brita. I do wish I had bought an under counter model that would not require refilling. We are using more water than we expected.
Written by a customer while visiting Aquatru
Customer Rating
5
Love it! Practical and easy
on July 13, 2026
Posted by: Marta M.
[This review was collected as part of a promotion.] Love it! Practical and easy to use. Connects to app and makes filtering and managing data so much easier than classic version. The glass carafe is an excellent addition.
Written by a customer while visiting Aquatru