Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,433 Reviews)
Rating breakdown 1,433 reviews
5 Stars
1,087
4 Stars
166
3 Stars
85
2 Stars
34
1 Star
61
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
Clean Water
on July 23, 2026
Posted by: Elizabeth H.
Love mt Aquatru water purifier. I have a small kitchen, but it doesn’t take up too much space. For the first time in a long while I drank a full yeti of water from the carafe. Unless I’m mistaken, there was a definite difference in the quality of the water. I will begin drinking more water daily.
Written by a customer while visiting Aquatru
Customer Rating
5
Absolutely Love the Taste and Quality of the Carfe
on July 22, 2026
Posted by: Jennifer L.
I was a long time Berkey user despite the metallic taste and bulky/ugly metal. I switched to Culligan Zero and it was cheap plastic that burned through filters so fast it was better to buy water in f gallon containers, plus the water had a plastic taste. I upgraded to the AquaTru Glass Carafe and wish I did a long time ago. I love the taste, the glass is easy to care for and it operates quickly and smoothly. Very high quality and I highly recommend it.
Written by a customer while visiting Aquatru
Customer Rating
5
I get acid reflux pretty
on July 22, 2026
Posted by: Frances Z.
I get acid reflux pretty bad. Sometimes it’s hard to swallow. Ever since I got the AquaTru, I’ve been surprised that I am able to swallow and that it has helped the acid reflux at about 98% of the time. I’m very happy that I purchased this for my health, but also it doesn’t take much space on the counter. I would like to buy an extra glass carafe, however, they are too expensive.
Written by a customer while visiting Aquatru
Customer Rating
1
I have never been able
on July 22, 2026
Posted by: Robin C.
I have never been able to use my Aqua Tru because the cartridges do not fit. What a waste of money. If I could give this product 0 stars I would.
Written by a customer while visiting Aquatru
Customer Rating
4
I like this filter but
on July 21, 2026
Posted by: emma S.
I like this filter but I wish it held more volume. The first week I had it my carbon filter kept popping out also and it would spill all over the floor. Overall I like the quality of the water
Written by a customer while visiting Aquatru
Customer Rating
5
Water taste great. Relief that
on July 21, 2026
Posted by: Carlos Y.
Water taste great. Relief that I’m drinking clean water.
Written by a customer while visiting Aquatru
Customer Rating
5
Great Product. Convenience on countertop
on July 21, 2026
Posted by: Debbie Y.
Great Product. Convenience on countertop water station.
Written by a customer while visiting Aquatru
Customer Rating
1
Only lasted 2 years
on July 21, 2026
Posted by: Eric S.
Bought my carafe countertop RO system May of 2024 it just now completely stopped working as of today July 20th 2026. If you have hard water 💧 I would completely avoid buying this product. Aquatru should be providing a water softener filter included with purchase. Otherwise your system will fail after 2 years. Worst part of it you only get 1 year warranty. Aquatru knows there countertop RO system doesnt last if you have hard water. Completely waste of money do not recommend buying.
Written by a customer while visiting Aquatru