Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,434 Reviews)
Rating breakdown 1,434 reviews
5 Stars
1,088
4 Stars
166
3 Stars
85
2 Stars
34
1 Star
61
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
1
Never worked since day 1
on August 21, 2026
Posted by: chaunise a.
Our water holder never fit and 70 percent of the time, we have to reset the system. Super frustrating for such an expensive item.
Written by a customer while visiting Aquatru
Customer Rating
5
I love this. Just bought
on August 21, 2026
Posted by: Darlene M.
I love this. Just bought a new house and considered a whole house system, but decided to try this out instead. Water tastes so good, cold or room temp. I go through 2 pitchers a day, sometimes more.
Written by a customer while visiting Aquatru
Customer Rating
5
I am really enjoying the
on August 21, 2026
Posted by: Sumner I.
I am really enjoying the fresh, clean taste of the water.
Written by a customer while visiting Aquatru
Customer Rating
1
The carafe is too small. The
on August 21, 2026
Posted by: Tyler R.
The carafe is too small. The tank in the back only empties out halfway. The design makes no sense. The impression that I get is that this is sold to annoy people into buying their more expensive products.
Written by a customer while visiting Aquatru
Customer Rating
4
Easy to set up and
on August 21, 2026
Posted by: Tina T.
Easy to set up and use. But osmosis in general you have to dump a lot of waste water which was new for me. Water tastes great.
Written by a customer while visiting Aquatru
Customer Rating
5
I love the Carafe Filtration
on August 20, 2026
Posted by: Rosemary P.
I love the Carafe Filtration system and it has made a noticable difference in water quality.
Written by a customer while visiting Aquatru
Customer Rating
5
Great machine! Didn't know water
on August 20, 2026
Posted by: Rich C.
Great machine! Didn't know water could taste that good!
Written by a customer while visiting Aquatru
Customer Rating
1
It arrived broken and I
on August 20, 2026
Posted by: Michael I.
It arrived broken and I returned it. Still waiting for the refund.
Written by a customer while visiting Aquatru