Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5 out of 5
4.5
(1,438 Reviews)
Open Ratings Snapshot
Rating breakdown 1,438 reviews
5 Stars
1,090
4 Stars
168
3 Stars
85
2 Stars
34
1 Star
61
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Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5 out of 5
5
Love my clean water!
on September 2, 2026
Posted by: Kari M.
I feel good knowing that I'm drinking cleaner water and it tastes amazing! It doesn't take up too much counter space and is easy to fill and clean too.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
I love this appliance. My
on September 2, 2026
Posted by: Linda S.
I love this appliance. My only quibble is that we use it so much that we are refilling it 4 or more times a day -- and we're only two people!
Written by a customer while visiting Aquatru
Customer Rating
2 out of 5
2
Not working properly after 9 months
on September 2, 2026
Posted by: Whitney
My Aqua tru filters do not last very long. 3 months for the blue cartridge. 4 for the green. On top of that, the water is no longer pouring into the pitcher, and is now just dribbling in one drop at a time. I tried changing out the filters and it's still doing this. I would say the aqua tru is good for the first 6 months but then you will start to have issues. Nothing is made to last anymore.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Hello 👋 I’m very happy
on September 2, 2026
Posted by: Nhutalu A.
Hello 👋
I’m very happy with my Aqua Tru Carafe . I being enjoying drinking my clear and great tasting water finally .
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
While it took 6-8 gallons
on September 2, 2026
Posted by: Karol V.
While it took 6-8 gallons of runs before the chemical smell and taste disappeared, this is my best investment in years! My municipal water in central NM is borderline at best and I’ve purchased water for years. Thanks to Aqua Tru, no more! Can’t recommend more highly!!
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Love this product. Water is
on September 2, 2026
Posted by: Christine D.
Love this product. Water is delicious and it is easy to use. Sometimes it is tricky to get the water retainer to line up on the back. Overall very happy with this product.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Had forgotten how good pure
on September 1, 2026
Posted by: Brian C.
Had forgotten how good pure water tastes. Absolutely improves everything.
Written by a customer while visiting Aquatru
Customer Rating
3 out of 5
3
It has started to give
on September 1, 2026
Posted by: leslie s.
It has started to give me less water when I fill up the reservoir with tap water . And I have been throwing out the old water fully. I dont top it off.
Written by a customer while visiting Aquatru
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