Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,221 Reviews)
Rating breakdown 1,221 reviews
5 Stars
931
4 Stars
139
3 Stars
73
2 Stars
28
1 Star
50
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
Best money ever spent
on July 7, 2026
Posted by: Penny M.
[This review was collected as part of a promotion.] I absolutely love my Aqua Tru Carafe, feeling confident my water is pure!
Written by a customer while visiting Aquatru
Customer Rating
5
Better than we imagined!
on July 7, 2026
Posted by: Jeff H.
[This review was collected as part of a promotion.] We love our AquaTru Carafe system! We ordered a second carafe just so we can have enough pure water on hand! For the first time ever we have water the way it's meant to be. . . without any taste! The filters work perfectly and the system is so easy to use, and fast, too! We could not be happier!
Written by a customer while visiting Aquatru
Customer Rating
5
Love it! Water tastes great.
on July 7, 2026
Posted by: Todd N.
[This review was collected as part of a promotion.] Love it! Water tastes great. Really like how compact it is and so easy to use.
Written by a customer while visiting Aquatru
Customer Rating
5
Fresh Clean Water
on July 7, 2026
Posted by: Michelle D.
[This review was collected as part of a promotion.] I absolutely love this system. I drink around 100 oz of water daily, and I am known to be a water snob. LOL, I can not stand it if I can taste something in my water or smell it. And sometimes the chlorine smell in our city water is strong, and I have noticed a huge difference using this system. I bought a SS jug and a glass with silicone base holder to store water in the fridge. This was an excellent buy for us; no more bottled water, and hoping my recycling actually makes it to a recycling facility and not a landfill. Reduced microplastics is a huge sell as well.
Written by a customer while visiting Aquatru
Customer Rating
1
The unit vibrates so much
on July 7, 2026
Posted by: Bob F.
[This review was collected as part of a promotion.] The unit vibrates so much when filtering that the carafe vibrates out from under the spigot and the unt turns itself off. I have to wedge something between the counter and the carafe handle for the unit finish a complete cycle.
Written by a customer while visiting Aquatru
Customer Rating
5
Love it, yummy water mmmmmmm
on July 6, 2026
Posted by: Giovanni C.
[This review was collected as part of a promotion.] Love it, yummy water mmmmmmm so good so good and wet
Written by a customer while visiting Aquatru
Customer Rating
2
I have had nothing but
on July 6, 2026
Posted by: Alison G.
[This review was collected as part of a promotion.] I have had nothing but problems with my unit. First - the top doesn’t close properly after I fill and replace the plastic water container. Second - the remineralization filter makes the water taste terrible. Third - one of my glass pitchers already broke when it was placed down. I am working with the support team on the last two issues but no one is willing to do anything about the top not closing properly. Nothing but headaches with this machine so far. Very disappointing and frustrating.
Written by a customer while visiting Aquatru
Customer Rating
5
Everyday Use
on July 6, 2026
Posted by: Kelly S.
[This review was collected as part of a promotion.] I use my AquaTru everyday. I drink a pitcher a day. This is one of the best purchases I have ever made! I couldn't be happier! I bought an extra pitcher so I can keep one in the fridge at all times. Would definitely purchase again. Highly recommend!
Written by a customer while visiting Aquatru