Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.6
(995 Reviews)
Rating breakdown 995 reviews
5 Stars
769
4 Stars
109
3 Stars
56
2 Stars
23
1 Star
38
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
Sorry that this did not
on March 30, 2025
Posted by: Margareth K.
Sorry that this did not work out. I was shocked to see the TDS reading was higher post filtration (approx250ppm) than the TDS of the source water (approx 200 TDS). I returned both units promptly and am still waiting for my refund.
Written by a customer while visiting Aquatru
Customer Rating
5
We love this water filter!
on March 30, 2025
Posted by: Carol Y.
We love this water filter! The water tastes so clean and the filter is easy to use.
Written by a customer while visiting Aquatru
Customer Rating
5
Our Carafe Countertop works great
on March 30, 2025
Posted by: Bill F.
Our Carafe Countertop works great and is perfect for my wife and I. We love it!
Written by a customer while visiting Aquatru
Customer Rating
4
Overall I really like this.
on March 30, 2025
Posted by: Alexandra B.
Overall I really like this. Design is nice on the counter and water tastes good. The only 2 things I would point out are: the filtering process is quite loud and the tank is small therefor you’re refilling it often.
Written by a customer while visiting Aquatru
Customer Rating
5
I ordered the carafe by
on March 30, 2025
Posted by: Elizabeth S.
I ordered the carafe by mistake. I returned it immediately and the tracking said they received it weeks ago. I'm still waiting on my refund so that I can order the classic.
Written by a customer while visiting Aquatru
Customer Rating
5
Absolutely love it. The water
on March 30, 2025
Posted by: Irma P.
Absolutely love it. The water tastes amazing and more needed to buy bottled water.
Written by a customer while visiting Aquatru
Customer Rating
5
This is a great, counter
on March 30, 2025
Posted by: Sue W.
This is a great, counter top machine to give you pure, great tasting water. I am enjoying it.
Written by a customer while visiting Aquatru
Customer Rating
5
My experience with the Carafe
on March 30, 2025
Posted by: Cooper B.
My experience with the Carafe model has been excellent so far. It does exactly what it says it does. I don't have scienmagific equipment that can tell you how well the remineralization filter works but the water tastes pretty good to me. I have seen people say it doesn't have a long life span, breaking after a year or two, but I would really like to know if they've been following the maintenance instructions. The Carafe comes with very clear maintenance instructions and I could see the machine malfunctioning if someone is too lazy to do them. You could definitely do a lot worse than this for a water purifier.
Written by a customer while visiting Aquatru