Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,438 Reviews)
Rating breakdown 1,438 reviews
5 Stars
1,090
4 Stars
168
3 Stars
85
2 Stars
34
1 Star
61
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
I haven't been able to
on September 9, 2026
Posted by: Audrey C.
I haven't been able to drink my well water since I bought my house (14 years ago) until now. I have a large chemical filter on it bit that didn't help enough for me to drink the water. But now with this reverse osmosis carafe I can now drink the water without getting sick to my stomach. Thanks
Written by a customer while visiting Aquatru
Customer Rating
2
I rate this product as
on September 9, 2026
Posted by: Luisa F.
I rate this product as average because it makes absolutely no sense that I have to keep taking the overflow container in and out after each refill.
It should automatically start to clean the water after I put water in it.
If I knew this I would have not gotten this model.
It should automatically start to clean the water after I put water in it.
If I knew this I would have not gotten this model.
Written by a customer while visiting Aquatru
Customer Rating
4
I love that I am
on September 8, 2026
Posted by: Jane F.
I love that I am able to clean the water and the footprint is not too bad on our small counter. However, I do feel like we have to refill constantly because of the amount of "waste" that has to be dumped every time we refill. The main issue I have with this is that the suction on the bottom can get sticky, which means I am wrestling to pull the tank off and if water gets in there it's also a little difficult to whittle it back on. But overall very happy with it.
Written by a customer while visiting Aquatru
Customer Rating
5
Works perfectly. Only design flaw
on September 8, 2026
Posted by: Nina W.
Works perfectly. Only design flaw so far is the tap tank leans back when full, preventing lid from fully closing during purification. Not enough of an issue to detract from high rating. It's well designed and doesn't require a lot of space.
Written by a customer while visiting Aquatru
Customer Rating
4
I really love it overall
on September 7, 2026
Posted by: Kellie P.
I really love it overall and the water tastes great but the machine will occasionally stop in mid cycle. It seems that somehow the machine vibrates the pitcher off the sensor and stops the cycle. I have the roller tray accessory so I am going to try taking it off when the machine does this to see if it is the roller tray making the machine vibrate too much.
Written by a customer while visiting Aquatru
Customer Rating
5
My son and I feel
on September 7, 2026
Posted by: Dolores W.
My son and I feel good about drinking the tap water. We don't need to buy bottled water anymore.
Written by a customer while visiting Aquatru
Customer Rating
5
Love this product well-made, smooth
on September 6, 2026
Posted by: Daniel C.
Love this product well-made, smooth operation quiet, Quick quality product excellent water
Written by a customer while visiting Aquatru
Customer Rating
5
Water is clean and fresh.
on September 6, 2026
Posted by: Mohit C.
Water is clean and fresh. No issues 6 months post purchase. Easy to use
Written by a customer while visiting Aquatru