Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,425 Reviews)
Rating breakdown 1,425 reviews
5 Stars
1,079
4 Stars
166
3 Stars
85
2 Stars
34
1 Star
61
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
3
New unit has issues
on September 3, 2024
Posted by: Arlene G.
I have purchased MANY carafe units and original units over the years.
The most recent one rattles like crazy, so I requested a new base.
I have contacted Aquatru repeatedly on this issue over the last few weeks -- including sending a video -- but no one has responded.
If they ever do and can help, I will revise the review.
The most recent one rattles like crazy, so I requested a new base.
I have contacted Aquatru repeatedly on this issue over the last few weeks -- including sending a video -- but no one has responded.
If they ever do and can help, I will revise the review.
Written by a customer while visiting Aquatru
Customer Rating
3
New unit has issues
on September 2, 2024
Posted by: Arlene G.
I have purchased MANY carafe units and original units over the years.
The most recent one rattles like crazy, so I requested a new base.
I have contacted Aquatru repeatedly on this issue over the last few weeks -- including sending a video -- but no one has responded.
If they ever do and can help, I will revise the review.
The most recent one rattles like crazy, so I requested a new base.
I have contacted Aquatru repeatedly on this issue over the last few weeks -- including sending a video -- but no one has responded.
If they ever do and can help, I will revise the review.
Written by a customer while visiting Aquatru
Customer Rating
3
It’s ok
on September 2, 2024
Posted by: Sherry M.
I’m still on the fence. I don’t like the fact that you have to waist water to clean the water but I get it, and it has to be plugged in to purify, it was easy to set up and I purchased the extra carafe which helps to have additional water as the carafe is not that big
Written by a customer while visiting Aquatru
Customer Rating
5
Delicious water
on August 31, 2024
Posted by: Jonathan J.
Very simple to setup and use this RO system. It has a small footprint with an easy to maneuver design. The taste of this water is what I imagine the gods drink. It makes the coffee that much better too. Highly recommend the alkaline filter. Aquatru has made me an incredibly happy customer.
Written by a customer while visiting Aquatru
Customer Rating
4
I love everything about it,
on August 31, 2024
Posted by: Katalin R.
I love everything about it, ease of use, appearance on counter. The only thing is, the water tastes a little funny, like there are maybe too many minerals added at the end?
Written by a customer while visiting Aquatru
Customer Rating
5
Delicious water
on August 30, 2024
Posted by: Jonathan J.
Very simple to setup and use this RO system. It has a small footprint with an easy to maneuver design. The taste of this water is what I imagine the gods drink. It makes the coffee that much better too. Highly recommend the alkaline filter. Aquatru has made me an incredibly happy customer.
Written by a customer while visiting Aquatru
Customer Rating
5
love my water
on August 30, 2024
Posted by: Jennifer R.
I love my AquaTrue Carafe. I can really taste and tell a difference in my water.
Written by a customer while visiting Aquatru
Customer Rating
5
Great machine!
on August 30, 2024
Posted by: Rhenda T.
I really like the size of the machine, and ease of use. I like to be able to fill the water tank and let it fill the carafe as needed. The water taste great, too.
Written by a customer while visiting Aquatru