Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,438 Reviews)
Rating breakdown 1,438 reviews
5 Stars
1,090
4 Stars
168
3 Stars
85
2 Stars
34
1 Star
61
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
3
Good and bad. I had
on September 13, 2026
Posted by: Edmund C.
Good and bad. I had it working fine even though I could not get left and right filters locked in place. I have not used it in two weeks. I need help getting those two locked in place.
Written by a customer while visiting Aquatru
Customer Rating
3
Frequently, I have to push
on September 12, 2026
Posted by: Monika A.
Frequently, I have to push the water tank to get it to sit flush.
Written by a customer while visiting Aquatru
Customer Rating
5
Bought 2 countertop with an
on September 12, 2026
Posted by: Marjorie R.
Bought 2 countertop with an extra pitcher and it’s just perfect for us. It’s easy to set up, easy to use and water tastes great! Highly recommend!
Written by a customer while visiting Aquatru
Customer Rating
3
Really like the concept of
on September 12, 2026
Posted by: Mary G.
Really like the concept of this filter and it mostly functions well! For some reason after a week of use the refill container on the back suddenly got exceptionally hard to put back on (like I have to get my husband to push on it to get it to go far enough down for the lid to fully close). it also leaks some out the bottom of that section so I think there are some seal issues. And it's really difficult to get it back off to refill. I wish there was a better way to design it because it's a real pain to deal with now. But other than that, it's a good filter.
Written by a customer while visiting Aquatru
Customer Rating
1
Single person and this unit
on September 12, 2026
Posted by: Tanja H.
Single person and this unit creates more work than value. Fill tank and lid a flimsy and feel scammed having bought this ridiculous size. If you are two or more do not buy as you will be filling it all day and it then becomes an inconvenience and work.
I’m very disappointed and regret spending so much money. Makes more work to use?? Thumbs down.
I’m very disappointed and regret spending so much money. Makes more work to use?? Thumbs down.
Written by a customer while visiting Aquatru
Customer Rating
5
I feel good knowing I've
on September 11, 2026
Posted by: Tricia E.
I feel good knowing I've increased my water intake (because it tastes so clean) and increased it with healthy hydration.
Written by a customer while visiting Aquatru
Customer Rating
5
Very satisfied. Easy setup and
on September 10, 2026
Posted by: James S.
Very satisfied. Easy setup and maintenance with quality results!
Written by a customer while visiting Aquatru
Customer Rating
3
I would like a bigger
on September 10, 2026
Posted by: MJ R.
I would like a bigger carafe so we have to run less cycles.
Also there should be a separate tank for the waste water. It's kind of awkward that we have to keep emptying and washing the input tank
Written by a customer while visiting Aquatru