Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.5
(1,438 Reviews)
Rating breakdown 1,438 reviews
5 Stars
1,090
4 Stars
168
3 Stars
85
2 Stars
34
1 Star
61
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
Fantastic
on September 17, 2026
Posted by: Dean P.
We drink a lot of water! I love knowing my water is pure.
We go through at least 2 carafe a day.
It doesn't take much counter space.
Filters even remove nitrates!
We go through at least 2 carafe a day.
It doesn't take much counter space.
Filters even remove nitrates!
Written by a customer while visiting Aquatru
Customer Rating
5
I love how compact this
on September 17, 2026
Posted by: Salbe A.
I love how compact this water system is. The water tastes fresh and crisp. Wish the tank was bigger so you don't have to fill it as often, but overall very happy with it!
Written by a customer while visiting Aquatru
Customer Rating
5
Great-tasting water and easy countertop setup
on September 17, 2026
Posted by: Christopherc
[This review was collected as part of a promotion.] I’ve been really happy with the AquaTru Glass Carafe. The water tastes clean and fresh, and I like having a reverse osmosis system that fits conveniently on the countertop without requiring complicated installation. The glass carafe is a nice touch, and the system is simple to use for everyday drinking water. It’s a great option if you want high-quality filtered water at home without installing a permanent under-sink system.
Written by a customer while visiting Aquatru
Customer Rating
5
Clean water
on September 17, 2026
Posted by: NinaM
[This review was collected as part of a promotion.] Love this filter. I wanted something with no installation and no plastic. Glass carafe feels so much better than the plastic pitchers I used before.
Water tastes so much better and cleaner than tap water. it's not huge, but it does take up a spot like a coffee maker. Takes a few minutes to filter and it worth it.
Water tastes so much better and cleaner than tap water. it's not huge, but it does take up a spot like a coffee maker. Takes a few minutes to filter and it worth it.
Written by a customer while visiting Aquatru
Customer Rating
3
I love it except for
on September 16, 2026
Posted by: Vicky M.
I love it except for the tank, which is the biggest drawback. We have very hard water here and trying to clean it with my arthritis is very difficult. I’m hoping I can order another tank.
Written by a customer while visiting Aquatru
Customer Rating
4
I bought one for myself,
on September 16, 2026
Posted by: Timothy M.
I bought one for myself, and it is the best water I have ever had! Then I bought one for my son, and he says it has a sulphur taste. He read where you need to run 20-30 batches before that goes away. ?? Do I get a discount on his next round of filters?
Written by a customer while visiting Aquatru
Customer Rating
5
The right choice!
on September 16, 2026
Posted by: Daniela B.
After reviewing several water filtration options, I chose AquaTru and it was the right choice. Easy to use and perfect for a small household. The water tastes so clean and fresh. No chemical taste, no smell. . . just great water!
Written by a customer while visiting Aquatru
Customer Rating
2
Purchasing this item has been
on September 16, 2026
Posted by: Cary B.
Purchasing this item has been a total nightmare. First they sent me a non functional unit then proceed to send me a part that doesn't fix the issues. After nearly 3 weeks after receiving my unit I get a barely functional replacement that takes 40 minutes to filter the water.
The unit works and the water tastes good even if it takes 40 minutes to filter and sounds like a washing machine in the kitchen.
Horrific experience and would have gone another direction if I knew the headache this would be.
Written by a customer while visiting Aquatru