Customer reviews from Aquatru
AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Average customer rating
4.6
(995 Reviews)
Rating breakdown 995 reviews
5 Stars
769
4 Stars
109
3 Stars
56
2 Stars
23
1 Star
38
Customer Reviews for AquaTru - Carafe Smart Alkaline Countertop Water Purifier App-Connected 4-Stage Reverse Osmosis System with Glass Carafe - White
Customer Rating
5
Remarkable product delivering delicious clean
on October 8, 2025
Posted by: David L.
Remarkable product delivering delicious clean water for my family. User friendly. Sleek design. Highly recommend
-David L
Written by a customer while visiting Aquatru
Customer Rating
3
I personally don't care for
on October 7, 2025
Posted by: Mary a.
I personally don't care for this unit. The glass carafe has to be washed with soap just about everyday. It gets an algae on it which affects the taste somewhat. The back tank when full doesn't fill the carafe full. You have to empty
It and fill it again to complete the filling of the carafe. A lot of maintenance to this machine.
I prefer the berkey, much easier to maintain.
It and fill it again to complete the filling of the carafe. A lot of maintenance to this machine.
I prefer the berkey, much easier to maintain.
Written by a customer while visiting Aquatru
Customer Rating
5
love this tap water solution,
on October 7, 2025
Posted by: Jessica R.
love this tap water solution, and referring many friends!
Written by a customer while visiting Aquatru
Customer Rating
5
excellent filtration system! Water is
on October 7, 2025
Posted by: ann R.
excellent filtration system! Water is very clean and tastes great!
Written by a customer while visiting Aquatru
Customer Rating
1
I am disappointed with the
on October 7, 2025
Posted by: Chelsie B.
I am disappointed with the purifier. I was so excited to replace my Brita filter and upgrade to an RO machine. However, after less than one month of use, my aquatru was filtering very slowly and told me to descale. I bought the descaling kit, filtering speed improved but after just two more weeks, my machine began blinking again, telling me to descale yet again. They say it could be due to having hard water but still, having to descale with this frequency is not worth it.
Written by a customer while visiting Aquatru
Customer Rating
5
The AquaTru carafe water really
on May 27, 2025
Posted by: Chieko F.
The AquaTru carafe water really does taste better than tap, boiled, and bottled water. Difficult to replace the water reservoir in the back of the unit. Not at first, but it's getting more difficult. I don't have that many indoor plants to use up all the contaminated water, either. Guess I don't drink enough water, because one carafe can last me a couple of days.
Written by a customer while visiting Aquatru
Customer Rating
4
I really enjoy this water
on April 28, 2025
Posted by: Deanne L.
I really enjoy this water filter especially that it has a glass pitcher to store the water in. The water container to fill the unit can be difficult to pull out. I don't know how long the filters last. This would have been helpful at time of purchase. . Overall, a great unit.
Written by a customer while visiting Aquatru
Customer Rating
5
Tastes great and I feel
on April 27, 2025
Posted by: Gary S.
Tastes great and I feel it’s so much healthier to drink. Refill it often and wish mine had more capacity
Written by a customer while visiting Aquatru