Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7
(523 Reviews)
Rating breakdown 523 reviews
5 Stars
433
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
9
93%of customers recommend this product.
(
352 out of
377)
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Posted by: nopez
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best laptop, already recommending to colleagues and friends. Great portable size, fast, secure and love the carbon matte finish.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: WillRIII
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely love it!!!! This is probably my 4th thinkpad!
Written by a customer while visiting lenovo.com
Posted by: Valery B
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop seems good overall, but the screen goes black at random times. Not sure if it's a temporary problem or something lasting with the hardware.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 9, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. With regards to your display being washed out, we highly recommend calibrating your display. Please utilize the following link to assist in calibrating your display:
https://support.lenovo.com/us/en/solutions/ht062744
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/solutions/ht062744
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Tobymom
from Baltimore, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is lightweight, fast and just what I need for my everyday use. I am looking forward to using this computer for a long time.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
The metallic camera frame is both beautiful and ve
on September 6, 2024
Posted by: AQadir
from Sacramento
Verified Purchase:Yes
[This review was collected as part of a promotion.] This new model has better finishing. The metallic camera frame is both beautiful and very useful for opening the cover.
Written by a customer while visiting lenovo.com
Posted by: Josh 45
from Kerrville, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Laptop seem to run smoothly. The carbon fiber makes it very light, but also almost feels like much cheaper plastic laptops. The Thunderbolt dock that contains all the inputs and outputs is different, and can be annoying at times, but works well. Better instructions would be my biggest complaint. had to go by diagrams to figure out how to even charge it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: SD Williams
from Austin Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice new design with excellent durability. Still lightweight and powerful
Written by a customer while visiting lenovo.com
Posted by: MikeSull
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I had hoped for and needed! I'm a PC guy and I don't think there are better ones than these Lenovo ThinkPad's. I had an older model that ran for 10 years without issue and would have kept going if I didn't spill water on it. I don't think I'll ever buy another brand!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com