Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7
(523 Reviews)
Rating breakdown 523 reviews
5 Stars
433
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
9
93%of customers recommend this product.
(
352 out of
377)
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Posted by: Casey r
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] The face recognition is great for being able to sign in quickly and securely. So far it meets at all of my needs for school. Great value for the price
Written by a customer while visiting lenovo.com
Posted by: LeslieLH
from Apex, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the size, weight and display quality! My most favorite feature is the track point- I never have to carry a mouse around with me!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dorian1
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight laptop, the touch screen works surprisingly well and promotes productivity. The space key is occasionally a little squeaky which is disappointing, but I've gotten used to it as I've used the laptop more.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Old computer man
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This computer was my first attempt to move from Windows 10 to Windows 11. Not too surprising were the big problems getting the computer to connect to my existing WiFi printer. I will admit that I do not know how many more of the setup problems that I experienced are due to Microsoft or Lenovo. They made it very challenging to set the system up to be independently used by more than one person. I can't help but wonder if that isn't intentional to sell more product.
Once I got it set up, it performs about the same as my 4/5 year old ThinkPad X1 (silver) with an i7 processor running Windows 10. I can only guess that Windows 11 requires the extra processor performance and features to support it, compared to Windows 10 (this is not uncommon for Microsoft).
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 24, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: 12Alan
from NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Carbon x1 12 is an incredible machine. I upgraded from the Carbon x1 6 and I am glad I did. All aspects of the x1 12 from the larger screen to the blazing speed make it a machine to be reckoned with. I travel and the machine is solid and if it is anything like the x1 6 it will last for years. The keyboard is so comfortable to use. Although this machine is highly recommended for business use, it is well worth the extra Benjamins ($) for what you get.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Helen Capozzelli
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to setup and use. This replaces a 12 yr. old computer so it took some time to get use to it. Fast and efficient. I recommend it 100%
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jake Sherman
from New York NY
Verified Purchase:Yes
It’s a brand new computer and nothing works. Not sure how this is possible.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 24, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We understand your frustration. However, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: GPRI
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good computer. Doesn't feel too flimsy. Provided by work and gets the job done well.
Written by a customer while visiting lenovo.com