Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7
(523 Reviews)
Rating breakdown 523 reviews
5 Stars
433
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
9
93%of customers recommend this product.
(
352 out of
377)
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Posted by: LilPad
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the 4th ThinkPad I've had and I am beyond thrilled. It is lighter than ever with more screen real estate than my 2 year old 14", screaming fast with the classis TP 'click-back' keyboard that I so adore. Highly recommend for anyone looking for a work horse with great value!
Written by a customer while visiting lenovo.com
Customer Rating
4
Great as always, but beware Control key change
on January 6, 2025
Posted by: CliffL
from Boston
Verified Purchase:Yes
This is yet another in a long line of fantastic ThinkPad laptops. They are *always* fantastic. That said, I have one important quibble, which is why I deducted one whole star: A critical feature of ThinkPads are their great keyboards. Would you believe that Lenovo swapped the Fn and Control keys! It just doesn't work for my smallish hands. And, while they have a software switch that allows one to swap them back, there is no way to swap the keytops! This might be an issue for you too.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: XYZZZ
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] A great and functional unit, easy to navigate, reliable
Written by a customer while visiting lenovo.com
Posted by: Sateesh
from Toronto
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a nice machine but battery time is not up to the mark. i get 4 hours in heavy use and 6 hours on avg. Rest is good.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: IrisN1234
from Aliso Viejo, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is going to be used for my personal laptop to trip planning and other leisure items. It has been great so far!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Louhab
Verified Purchase:Yes
Too small for my hands. Should've ordered one similar in size to my existing Lenovo T550.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 8, 2025
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: X1 Thinkpad User
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] An almost-perfect notebook computer. Thin and light: perfect for traveling. Have all the essential ports and features (I don’t need to bring any adapter with me!). Reasonably priced (because of the discount). To me, the only imperfections are: I wish the battery life is longer and the "communications bar" looks pretty ugly (sorry, Thinkpad team, LOL)
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Knam S
from Woodleaf, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a laptop that could seamlessly run all of my work systems without any interruptions. After much extensive research, I took a leap of faith and purchased my first ThinkPad. Y'all!!! I was blown away! This by far, is one of the best laptops that I have owned. I work remote in insurance and am usually hard wired to my desktop with my work phone. We were going on vacation and I needed to have a computer that was portable but yet effecient. I got to test the ThinkPad & its capabilities while working remote from our resort. Not once did my laptop over heat or get hot. I had it on and running nonstop on the days that I worked from 9am-5pm. I was able to toggle with Teams and our VOIP phone system using the soft phone feature. I took/made calls directly from the laptop. I did not even need my physical work phone. I was able to take inbound and outbound calls like I normally would from my desktop. There were no issues except for the initial setup of my phone, but that was due to a firewall in the resort's network. I love how lightweight the laptop is. Easy to carry and pack!
Surprisingly, I was able to run all my work systems without any issues! My colleagues and clients said they could hear me clearly when I was using the built in microphone for my calls. Honestly, I love the ThinkPad and its functionality. This was a smart purchase! If you're looking for a great laptop for remote working, this here, would be a great fit! You won't be disappointed! Buy it!!!
Surprisingly, I was able to run all my work systems without any issues! My colleagues and clients said they could hear me clearly when I was using the built in microphone for my calls. Honestly, I love the ThinkPad and its functionality. This was a smart purchase! If you're looking for a great laptop for remote working, this here, would be a great fit! You won't be disappointed! Buy it!!!
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 8, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are so glad that you are happy with our product and services. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com