Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7
(523 Reviews)
Rating breakdown 523 reviews
5 Stars
433
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
9
93%of customers recommend this product.
(
352 out of
377)
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Posted by: Bailey1981
from Concord, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Slim, light and powerful enough for all business needs
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JGL Esq
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall, I find this laptop as useful as my previous ThinkPad, which lasted me seven years without any issues.
Written by a customer while visiting lenovo.com
Posted by: Sandra K
from Cleveland, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have just received the laptop and was surprised by how light it is - a feature I prize because I travel with it. I am starting to get acquainted with it and it works great so far (it looks great too).
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: HandyShopper
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful built laptop, powerful, graphics and screen are awesome.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Lizzie Trinkle
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this laptop - so light, but not flimsy. No glitches. Fast processing and nice display. Just what I wanted in a laptop!
Written by a customer while visiting lenovo.com
Customer Rating
2
Disappointing Battery Life and Fingerprint Magnet
on January 17, 2025
Posted by: Em Gee
from Montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was excited to try the Lenovo 14" Gen 12 Intel laptop, but it hasn't lived up to my expectations. While the performance is overall decent and the sleek black case looks nice, the battery life is a major letdown. Even with moderate use, the charge drains much faster than expected, requiring me to stay near an outlet far too often. Not great for traveling or working in other locations.
Additionally, the finish on the lid and the front part of the keyboard is a complete fingerprint magnet. If you care about keeping your laptop looking clean, you'll need to invest in a skin or cover to avoid constant smudges. For a modern laptop, I expected better in these areas. If battery longevity and design durability are important to you, I’d recommend exploring other options.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 22, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. Battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/es/en/solutions/HT117144 (Battery Save Mode)
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/es/en/solutions/HT117144 (Battery Save Mode)
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: AP in NV
from Reno, NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have never owned any other brand of laptop except IBM ThinkPad or Lenovo ThinkPad. Though I considered a different brand when I was replacing a 7+ year-old ThinkPad, Lenovo still came out on top, even at a bit more money. It arrived really quickly and checked all the boxes on my list of reasons I was upgrading. Changing laptops is always a bit daunting, but it was easier than I remembered. I have no regrets with this laptop so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kendall L
from Salt Lake City Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing machine. Lightweight. Great power and speed. Responsive keyboard. Durable like a workhorse but feels like a racehorse when using it and showing it to clients.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com