Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7
(523 Reviews)
Rating breakdown 523 reviews
5 Stars
433
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
9
93%of customers recommend this product.
(
352 out of
377)
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Posted by: WestH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great work laptop, light but durable. Battery lasts for quite some time.
Written by a customer while visiting lenovo.com
Posted by: DevChrisX
from Vermont
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my third X1 Carbon. Best laptop I've had, hands down.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jeffrey in Manhattan
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my third ThinkPad x1 (2009. 2016, 2025), and they keep getting better.
Written by a customer while visiting lenovo.com
Posted by: BenShac
from Grand Rapids, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with the X1 Carbon Gen 12. It keeps up with all my tasks and is super convienent for travel.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: mbbb
Verified Purchase:Yes
slow processing speed. nothing works as fast as my prior version
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 22, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. We understand how difficult it can be when the system works slow. We are sure you would have tried everything possible to fix the issue but as the issue still persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: EvanDean
from Tempe, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've spent the last 15 years as an IT admin in various roles. The Lenovo X1 Carbon is the best form factor i have come across. High class performance, light weight, reliable and durable. Even the Marine Corps uses these bad boys!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mohammed sabri
from Iraq erbil
Verified Purchase:Yes
[This review was collected as part of a promotion.] Your laptop is your trusty companion, effortlessly bridging the gap between creativity and productivity! It’s sleek, reliable, and always ready to power your ideas into reality. Whether it’s for work, entertainment, or deep dives into knowledge, it stands by your side, never missing a beat. A true digital partner! 😃💻
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Juan Cervantes
from Los Angeles, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hi Lenovo Team,
I wanted to share my positive experience with my Lenovo ThinkPad X1. I've found the system and software to be excellent and very user-friendly.
What I particularly appreciate is the thin design, the impressive battery life, and the vivid display colors. Overall, I'm thoroughly enjoying using my Lenovo ThinkPad X1.
Sincerely,
Juan Cervantes
I would recommend this to a friend!
Written by a customer while visiting lenovo.com