The chairs arrived in just a few days. It took about 20 minutes to put each chair and ottoman together. The wood on one of the chair supports was scraped up a bit but I didn't really mind. Otherwise, everything looks great and best of all, it is one of the most comfortable chairs I have sat in. We bought 2.
Would be a challenge for some folks to assemble, but I had no problem. Good directions. The leather on the important spots feels good and the vinyl on back etc matches nicely. I does sit a bit low to the floor but at 5'9" I find it nice. It would probably not be wide enough for a really large person. I am pleased with the chair particularly considering the price. I wish it would reline one more notch, but most would not care.