Customer reviews from frigidaire.com
Frigidaire - 26 Cu. Ft. Standard Depth Side-by-Side Refrigerator with CrispSeal Crispers - Smudge Proof Stainless Steel
Average customer rating
4.8
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
78
4 Stars
21
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 26 Cu. Ft. Standard Depth Side-by-Side Refrigerator with CrispSeal Crispers - Smudge Proof Stainless Steel
Customer Rating
5
Love it!
on January 28, 2026
Posted by: joytwurz
[This review was collected as part of a promotion.] I was a bit worried about getting a side by side in fear of not enough fridge space but I was pleasantly surprised! It's the perfect amount of space. It works amazing and looks so nice in our kitchen
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 30, 2026
Thank you so much for taking the time to share your experience with your new refrigerator! We’re thrilled to hear that it has exceeded your expectations in terms of space, functionality, and style. It’s always wonderful to know our appliances are helping make our customers’ kitchens both practical and beautiful.
If you ever need any assistance, have questions about your refrigerator, or would like guidance on using its features to their fullest, please don’t hesitate to reach out to us. You can connect with our team via Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. Our team is always happy to provide support and ensure your appliance continues to perform at its best.
Thank you again for your feedback, and we hope you continue to enjoy your refrigerator for many years to come! - Maria
If you ever need any assistance, have questions about your refrigerator, or would like guidance on using its features to their fullest, please don’t hesitate to reach out to us. You can connect with our team via Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. Our team is always happy to provide support and ensure your appliance continues to perform at its best.
Thank you again for your feedback, and we hope you continue to enjoy your refrigerator for many years to come! - Maria
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 30, 2026
Hi, joytwurz! Thank you for sharing your experience! We’re so glad to hear that your Frigidaire side-by-side refrigerator exceeded your expectations and provided the perfect amount of space. It’s great to know it’s working beautifully and looks fantastic in your kitchen. We truly appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST and we’ll be happy to help.– Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST and we’ll be happy to help.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great
on January 30, 2026
Posted by: cofu
[This review was collected as part of a promotion.] Replaced a 20 year old Samsung that died on me that we used as a garage fridge. This unit works perfect for this purpose. It has tons of room in the freezer which we like. Overall, we are very happy with this purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 2, 2026
Thank you for taking the time to share your experience with your new refrigerator. We’re delighted to hear that it has been a perfect replacement for your old unit and is working well in your garage. It’s great to know that the spacious freezer is meeting your needs and that the appliance is performing reliably for your household.
If you ever have questions about your refrigerator, want guidance on its features, or require any assistance, our Customer Care team is always available to help. You can connect with us through Live Chat at www.frigidaire.com or call us at 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and are thrilled that your Frigidaire appliance is providing the performance, convenience, and reliability you were looking for. Our goal is to ensure it continues to meet your needs for years to come. - Maria
If you ever have questions about your refrigerator, want guidance on its features, or require any assistance, our Customer Care team is always available to help. You can connect with us through Live Chat at www.frigidaire.com or call us at 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and are thrilled that your Frigidaire appliance is providing the performance, convenience, and reliability you were looking for. Our goal is to ensure it continues to meet your needs for years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire side by side without ice maker
on January 30, 2026
Posted by: Sungardener
[This review was collected as part of a promotion.] Very happy with our new refrigerator. The only complaint would be the handles and the one door. The handles look like they are all scratched up and rough. I have tried cleaning them but that did not help. They feel chalky and look scratched. The one door is shorter than the other. It isn't much of a difference, just enough to notice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 2, 2026
Hi there! Thank you for taking the time to share your experience with us. We’re very glad to hear that you’re happy with your new refrigerator overall.
We’re sorry to learn about your concerns with the handles and the door alignment. We understand how disappointing it can be when the finish of the handles appears rough or scratched despite cleaning, and when the door height difference—though slight—is noticeable. These details matter, especially on a new appliance.
Your feedback is important to us and will be shared with our product and quality teams for review. If the handle finish or door alignment continues to concern you, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re sorry to learn about your concerns with the handles and the door alignment. We understand how disappointing it can be when the finish of the handles appears rough or scratched despite cleaning, and when the door height difference—though slight—is noticeable. These details matter, especially on a new appliance.
Your feedback is important to us and will be shared with our product and quality teams for review. If the handle finish or door alignment continues to concern you, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Functions well so far, but exterior fit and finish is lacking
on February 2, 2026
Posted by: ArrPee
[This review was collected as part of a promotion.] This review is for a replacement fridge. The first unit had serious fit and finish issues. The freezer door had a bulge in the middle, and the top did not line up with the fridge door top (off by a quarter inch). The door handles were seriously misaligned. At the recommended temperature settings, liquids (milk, juice) in the fridge started freezing. The replacement unit doors line up better but still is off by a few mm and the door handles are still quite visibly misaligned. But the freezing and cooling performance seems on track. It has a couple of dents on one side but since this does not seem to impede functionality and we did not want to go through another warranty replacement, we just let it be. This fridge is definitely noisier than the Samsung we had before. But we have become acclimated to the hum and are OK with it. The biggest plus is we no longer have to deal with problematic water coolers and icemakers -- this is one of the two brands that we found without either at the 26 cu.ft. capacity. So, we are settling for what seems to be the best available from a very limited choice set. This unit has been with us for just 10 days now. Time will tell if we made the right decision.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 4, 2026
Hi there! Thank you for taking the time to share your experience with your replacement refrigerator. We’re glad to hear that the cooling performance is meeting your needs and that you’re finding the fridge functional without the challenges of water dispensers or ice makers.
We also appreciate your honesty regarding the fit, finish, and noise. Feedback like yours is very important, as it helps our team identify areas for improvement in both product design and quality control. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your honesty regarding the fit, finish, and noise. Feedback like yours is very important, as it helps our team identify areas for improvement in both product design and quality control. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value, Quiet, and Spacious Refrigerator
on February 3, 2026
Posted by: Dpatino
[This review was collected as part of a promotion.] I bought this refrigerator for a rental property, and it has been an excellent choice. I really like the side-by-side design, which offers plenty of storage space and makes everything easy to organize. The stainless steel finish looks modern and high quality. It runs very quietly, and the odor control keeps the fridge fresh. The drawers do an excellent job of keeping vegetables fresh. Overall, it’s an incredible value for the price, and my tenant absolutely loves it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 5, 2026
Hi there! Thank you for sharing your experience! We’re thrilled to hear that the side-by-side design, quiet operation, and odor control are making a positive difference in your rental property. It’s great to know the drawers are keeping produce fresh and that your tenant is happy with the fridge. We truly appreciate your feedback and are glad it’s providing excellent value for the price!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 5, 2026
Thank you so much for sharing your experience! We’re thrilled to hear that your refrigerator has been a great fit for your rental property and that your tenant is enjoying it. It’s wonderful to know that the side-by-side design, ample storage, quiet operation, and odor control are making a positive difference.
We’re especially glad the drawers are keeping vegetables fresh and that the stainless steel finish is meeting your expectations for both style and quality. Your feedback reinforces why we strive to deliver appliances that combine functionality, durability, and value.
If you ever need assistance or have questions about your appliance, our team is happy to help. You can connect with us through Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. - Maria
We’re especially glad the drawers are keeping vegetables fresh and that the stainless steel finish is meeting your expectations for both style and quality. Your feedback reinforces why we strive to deliver appliances that combine functionality, durability, and value.
If you ever need assistance or have questions about your appliance, our team is happy to help. You can connect with us through Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
very nice frig
on February 3, 2026
Posted by: wongman
[This review was collected as part of a promotion.] No problems after a few weeks. Buy made in America only!
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 3, 2026
Thank you for your feedback! We’re glad to hear everything has been working well so far and appreciate you taking the time to share your experience. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!!!
on February 7, 2026
Posted by: Tabas
[This review was collected as part of a promotion.] I've had Frigidaire fridges and freezers for years and they've all been excellent and this one is no exception. I am happy with this purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 10, 2026
Hi there. Thank you for your continued loyalty to Frigidaire! We’re delighted to hear that your new fridge is living up to the high standards of your previous appliances. We truly appreciate your support and are so glad you’re happy with your purchase!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great!
on February 16, 2026
Posted by: Ca13
[This review was collected as part of a promotion.] This fridge has plenty of room. I recommend it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 17, 2026
Hi there! Thank you so much for your great feedback!
We’re thrilled to hear that your refrigerator from Frigidaire offers plenty of room and is meeting your needs. Having ample storage space can make such a difference in keeping everything organized and accessible, and we’re glad it’s working well for you.
We truly appreciate your recommendation and your support. Thank you for choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re thrilled to hear that your refrigerator from Frigidaire offers plenty of room and is meeting your needs. Having ample storage space can make such a difference in keeping everything organized and accessible, and we’re glad it’s working well for you.
We truly appreciate your recommendation and your support. Thank you for choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com