Break on the scooter is cheap and flimsy. Handle bar on the scooter loosened and does not stay straight after one day of use.
No, I would not recommend this to a friend.
Response from RideJetson.comBy Support Team, April 15, 2022
Hi CryS. We're so sorry to hear that the handlebars on your Jupiter scooter won't stay tight for you. We would love to turn this experience around for you. Please message us at ridejetson.com/chat so we can better assist you.
Written by a customer while visiting RideJetson.com
Customer Rating
1
Very Disappointed
on April 21, 2022
Posted by: WiscoMomof4
from Janesville, WI
I bought this scooter (from Target) for my sons 8th birthday, less than a month ago and it snapped apart while he was riding it. It's completely unusable. What I thought was going to be an awesome gift for him ended up being a huge disappointment. Maybe, the scooter was just a defective one, but nonetheless it was a disappointment and a waste of money.
No, I would not recommend this to a friend.
Response from RideJetson.comBy Support Team, April 21, 2022
Hi Wisco. We are so sorry to hear your son's Jupiter snapped apart. . We would love to turn this experience around for you. Please message us at ridejetson.com/chat so we can better assist you.
Written by a customer while visiting RideJetson.com
Customer Rating
5
Love the LED Lights
on June 25, 2022
Posted by: Talyanjem
from Queens, NY
I purchased this for my daughters birthday and she was the happiest kid around. She loves that it folds and the lights. She said it rides very smooth. She definitely gives it a thumbs up.
I would recommend this to a friend!
Response from RideJetson.comBy Jetson, Support, June 25, 2022
Thanks so much for the five star review! We love that your daughter loves the Jupiter Jumbo Light-Up Scooter! The lights are definitely one of our favorite features, too. Keep making moves!
Written by a customer while visiting RideJetson.com
Customer Rating
5
Amazing Bike, Excellent Customer Support
on August 26, 2022
Posted by: Raghu
from Boston
Jetson bikes are amazing, solid in quality. And the customer service is undoubtfully exceptional. They are really good at it.
I would recommend this to a friend!
Written by a customer while visiting RideJetson.com
Customer Rating
5
Great Customer Service!
on August 26, 2022
Posted by: Cheer7669
from Chicago, IL
My daughter was super excited to get this scooter. She saw the lights and the size and couldn’t wait. Unfortunately, the first scooter received had a couple issues. The pole for the handlebar was not pulling up so we couldn’t attach the handle. Also, the lights were not working. After contacting customer service and trying different ways to resolve the issue, It still was not working. Jetson decided to replace the scooter at no cost. This scooter is well made and when Working properly, the lights are bright and colorful. My daughter loves it.
I would recommend this to a friend!
Response from RideJetson.comBy Jetson, Support, August 27, 2022
We are so sorry that your Jetson experience started off of on the wrong foot, but are so happy that we were able to make things right! We truly appreciate your amazing review. Keep moving!
Written by a customer while visiting RideJetson.com
Customer Rating
5
Durable and fun!
on August 26, 2022
Posted by: Alexis13
from Tacoma, NY
Love this scooter, so durable and handles well. My child is 6 and it's adjustable to his size and also his 3.5yr old sister sometimes uses it a bit. It will be good for him to use for a few more years since it's built to last and adjustable
I would recommend this to a friend!
Response from RideJetson.comBy Jetson, Support, August 27, 2022
Thanks so much for the amazing five star review! We are thrilled to hear that your 6 year old loves it, and we're excited for the future joy it will bring to your 3.5 year old! Happy riding!
Written by a customer while visiting RideJetson.com
It works amazing feels great and is an amazing gift
No, I would not recommend this to a friend.
Response from RideJetson.comBy Jetson, Support, September 17, 2022
Awesome! We're super happy that you love your Jupiter Jumbo Light-Up Scooter, and we really appreciate the five star review! We hope it brings you many more years of fun rides! Keep moving!
Written by a customer while visiting RideJetson.com