Customer reviews from RideJetson.com
Jetson - Jumbo 2 Wheel Light Up Scooter Adjustable Kick Ride On Toy for Kids - Blue
Average customer rating
4.2
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
53
4 Stars
15
3 Stars
4
2 Stars
1
1 Star
10
83%of customers recommend this product.
(
65 out of
78)
Customer Reviews for Jetson - Jumbo 2 Wheel Light Up Scooter Adjustable Kick Ride On Toy for Kids - Blue
Customer Rating
3
Hard setting up
on September 8, 2025
Posted by: Aunty
from Castro Valley, CA
Really excited about this scooter when I got it for my nephew but the set up was pretty difficult. The part where we have to align the stem and the clamp was near impossible trying to pulls that metal part out. After fiddling with it I think we damaged all the lights on the stem. The base too didn’t work but at least the wheels had lights on. Yes we placed brand new batteries but it still did not turn on.
Response from RideJetson.comBy Jetson Customer Care, Jetson Customer Care, September 9, 2025
Dear Valued Customer,
Thank you for taking the time to share your experience with us. We truly regret to hear about the difficulties you encountered during the setup of the Jetson Jupiter Jumbo Light-Up Scooter, particularly with aligning the stem and clamp, as well as the issues you experienced with the lights and base. Please accept our sincere apologies for the inconvenience and frustration this has caused.
This is certainly not the level of quality or service that we strive to deliver, and we greatly appreciate you bringing these matters to our attention. Your feedback is extremely valuable and will be shared with our product development and quality assurance teams so that we can make improvements to both the setup process and product durability in the future.
To better assist you, we encourage you to contact us directly at our toll-free number, 1 (844) 585-7462, available from 10 AM–6 PM EST. Our team is committed to ensuring your satisfaction and will gladly walk through possible solutions or next steps to make this right.
We truly value your input and the opportunity to address your concerns. Thank you again for bringing this to our attention, and we look forward to assisting you further.
Thank you for taking the time to share your experience with us. We truly regret to hear about the difficulties you encountered during the setup of the Jetson Jupiter Jumbo Light-Up Scooter, particularly with aligning the stem and clamp, as well as the issues you experienced with the lights and base. Please accept our sincere apologies for the inconvenience and frustration this has caused.
This is certainly not the level of quality or service that we strive to deliver, and we greatly appreciate you bringing these matters to our attention. Your feedback is extremely valuable and will be shared with our product development and quality assurance teams so that we can make improvements to both the setup process and product durability in the future.
To better assist you, we encourage you to contact us directly at our toll-free number, 1 (844) 585-7462, available from 10 AM–6 PM EST. Our team is committed to ensuring your satisfaction and will gladly walk through possible solutions or next steps to make this right.
We truly value your input and the opportunity to address your concerns. Thank you again for bringing this to our attention, and we look forward to assisting you further.
Written by a customer while visiting RideJetson.com
Customer Rating
4
Sturdy and beautiful
on December 29, 2025
Posted by: Carolina
from Florida
Excellent, feels strong built, sturdy. My grandson has owned the three wheels one for 4 years and still working and lights working. It was time for a two wheels one, the only down side is that his old one does not require batteries and lights up when in use. This one needs batteries and the part I don’t understand is that the on and off bottom is under the deck and looses your setting of preferred lighting every time you turn it off. He is 7, forgets to turn it off so the light feature is not going to last long. It should have a way to turn it on and off from the handle.
Response from RideJetson.comBy Jetson Customer Care, Jetson Customer Care, December 29, 2025
Hello Carolina,
Thank you for taking the time to share your feedback on the Jetson Jupiter Jumbo Big-Wheel Light-Up Kick Scooter. We’re delighted to hear that your grandson has enjoyed his previous scooter for four years and that he is enjoying the new two-wheel model as well. It’s wonderful to know that the scooter feels strong, sturdy, and well-built.
We appreciate your insights regarding the lighting feature and battery operation. Feedback like yours is invaluable in helping our team identify areas for improvement in design and usability, such as making the lights easier to control and maintaining settings between uses.
If you have any questions or need assistance with your Jupiter Jumbo scooter, please feel free to reach out to our customer support team at 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST.
Thank you again for your thoughtful review, and we hope your grandson continues to enjoy many fun and safe rides!
Thank you for taking the time to share your feedback on the Jetson Jupiter Jumbo Big-Wheel Light-Up Kick Scooter. We’re delighted to hear that your grandson has enjoyed his previous scooter for four years and that he is enjoying the new two-wheel model as well. It’s wonderful to know that the scooter feels strong, sturdy, and well-built.
We appreciate your insights regarding the lighting feature and battery operation. Feedback like yours is invaluable in helping our team identify areas for improvement in design and usability, such as making the lights easier to control and maintaining settings between uses.
If you have any questions or need assistance with your Jupiter Jumbo scooter, please feel free to reach out to our customer support team at 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST.
Thank you again for your thoughtful review, and we hope your grandson continues to enjoy many fun and safe rides!
Written by a customer while visiting RideJetson.com
Customer Rating
1
Falls apart!
on January 24, 2026
Posted by: Scootermom2girls
from Dallas, TX
Bought this for my daughter and she loved the lights and big wheels. Worked great for a couple of weeks and then mid-ride (not even hitting a bump in the sidewalk or anything), the handle collapses backwards and won’t straighten to be able to ride. Tried to repair and it worked for a minute and then collapsed again. Poorly made - would not buy.
No, I would not recommend this to a friend.
Response from RideJetson.comBy Jetson Customer Care, Jetson Customer Care, January 26, 2026
Dear Valued Customer,
Thank you for your detailed feedback regarding the Jetson Jupiter Jumbo Big-Wheel Light-Up Kick Scooter. We sincerely apologize for what happened, as this is not the level of quality or service that we aim to provide. We understand how disappointing this experience must have been, especially after your daughter initially enjoyed the scooter.
We are concerned to hear about the handle collapsing during use, as safety and reliability are extremely important to us. We would like to further investigate this matter to determine what went wrong and ensure this issue is properly reviewed.
Please reach out to our customer care team at our toll-free number, 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST. Your feedback is greatly appreciated and helps us improve our products moving forward.
Thank you for your detailed feedback regarding the Jetson Jupiter Jumbo Big-Wheel Light-Up Kick Scooter. We sincerely apologize for what happened, as this is not the level of quality or service that we aim to provide. We understand how disappointing this experience must have been, especially after your daughter initially enjoyed the scooter.
We are concerned to hear about the handle collapsing during use, as safety and reliability are extremely important to us. We would like to further investigate this matter to determine what went wrong and ensure this issue is properly reviewed.
Please reach out to our customer care team at our toll-free number, 1 (844) 585-7462, Monday through Saturday from 10 AM–6 PM EST. Your feedback is greatly appreciated and helps us improve our products moving forward.
Written by a customer while visiting RideJetson.com