Customer reviews from https://www.gopresto.com/
Presto - Stainless Steel Coffee Maker, 12 Cup Robust Percolator Coffee - Silver
Average customer rating
3.8
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
21
4 Stars
5
3 Stars
5
2 Stars
1
1 Star
7
69%of customers recommend this product.
(
22 out of
32)
Customer Reviews for Presto - Stainless Steel Coffee Maker, 12 Cup Robust Percolator Coffee - Silver
Customer Rating
3
Didn't last
on May 24, 2026
Posted by: Tom3
Gender:Male
Quit working after 3 years. Cleaned it checked power. Won't perc.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, May 26, 2026
We offer a 12 month warranty for manufacturing defects. Although this may not be covered under warranty, we invite you to call our Customer Service team to troubleshoot. There may be a simple fix to this. Call 1-800-877-0441 weekdays, 8-4 CT.
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
5
Nice coffee maker
on April 28, 2026
Posted by: Me247
Gender:Male
it brews quickly and efficiently, coffee tastes great. No grounds noted in the coffee pot or the coffee. Easy clean up, I like it.
I would recommend this to a friend!
Response from https://www.gopresto.com/By PrestoCS, April 28, 2026
We're so grateful for your kind review. Thank you for taking the time to share with us. Enjoy your coffee!
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
3
Does this still have aluminum in the construction?
on April 26, 2026
Posted by: Frances B.
Gender:Female
I SEARCHED FOR A COFFEE POT WITHOUT PLASTIC, found this, and love the coffee I've been making. However, I did not know that aluminum is used in this pot. I will have to now replace IT. I am so very disappointed. I absolutely love the way my coffee tastes but avoid aluminum in my kitchen. UNLESS YOU TELL ME IT ISN'T IN THERE ANYMORE??
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
1
on February 16, 2026
Posted by: Myhealthisinportant
Won't be doing business with you ever. You lied to me that everything is stainless steel. Heating element is made of aluminium. I value my health so I will look for a better coffee maker.
Response from https://www.gopresto.com/By PrestoCS, February 23, 2026
We're sorry you felt deceived. This is not our intention. Please call us so we can talk. Call 1-800-877-0441. Our Customer Service Team is available weekdays, 8-4 CT.
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
1
Poor design limits the usefulness
on December 19, 2025
Posted by: CoffeeLover1959
Gender:Male
We purchased this 12 cup Presto electric percolator 2 weeks ago to replace our 12 cup Farberware electric percolator, which finally died after 6 years of almost daily use. The Presto pot works well if you want to make 2-6 cups of coffee, but anything more than that results in grounds flowing over the basket and into the pot of coffee. We initially tried making 12 cups, then 10, without a filter since the perforations at the bottom of the basket are tiny and we felt that would provide enough filtering. We also tried using the provided wrap around filters but were still limited to 6 cups at most. The basket is shallow and the perforations in the bottom do not allow for the heated water to drain quickly enough.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, December 29, 2025
Thank you for your review. We're sorry to hear the grounds are overflowing, even with a wrap around filter. Please call our Customer Service Team so we can gather more information. Call 1-800-877-0441. We are available weekdays, 8-4 CT.
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
5
Excellent
on December 6, 2025
Posted by: 123
I still have my Presto coffee pot received as a wedding present in 1969. Still working & fast in 2025.
I would recommend this to a friend!
Response from https://www.gopresto.com/By PrestoCS, December 8, 2025
GREAT review! Wishing you another 50+ more years of great coffee and wedded bliss.
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
3
Be aware the the perk well is Aluminum
on December 3, 2025
Posted by: LisaL
Gender:Female
I bought this a few months ago. For elegance, function, and coffee flavor I would have given it a 10 review if it were possible until I discovered it had an aluminum perk well. This company is not transparent about this! Nowhere does it mention anything about the aluminum well. They make it sound like the entire thing is stainless steel. Probably because they know they would sell less of them for people worried about aluminum. If this is a food grade aluminum, and or with a food grade coating to prevent leaching, they could easily add this in so people are not blindsided and feel comfortable with it. Since they do not do this, it makes it questionable whether this food grade or not. So, just be aware before you buy this. I only gave it a three star due the lack of transparency, which leads to the question: is this a deceitful practice to ensure higher sales??
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, December 4, 2025
We, too, are concerned about safety. We at Presto take pride in the quality of our products and service. All appliances are fully inspected for safety and compliance by Underwriters Laboratories. We do not intentionally hide the fact that there is an aluminum perk well and sincerely apologize for the confusion. If you have any questions or concerns about your appliance, please feel free to contact Presto Customer Service by calling 1-800-877-0441. We are available Monday – Friday, 8:00am – 4:00pm Central Time.
Written by a customer while visiting https://www.gopresto.com/
Posted by: FKlein
Verified Purchase:Yes
The Presto coffee maker makes great coffee. Keeps it warm all day. And is Stainless Steel so it doesn't leach plastic into our coffee. It's everything we wanted!
Response from https://www.gopresto.com/By PrestoCS, November 10, 2025
We're happy that you're happy. Enjoy your coffee.
Written by a customer while visiting https://www.gopresto.com/