I bought this interchangeable plate waffle maker for my daughter and the plate at the top, when properly inserted, does not stay attached. If I open the waffle maker after cooking a waffle, the plate will release from the waffle maker.
Response from bydash.comBy Dash Customer Service, August 26, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!