Customer reviews from American Standard
Colony Pro Two Handle Polished Kitchen Faucet
Average customer rating
2.5
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
2
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Colony Pro Two Handle Polished Kitchen Faucet
Customer Rating
3
Design and style great!
on April 8, 2020
Posted by: Eugene10
from Wexford, Pa
Water continues to flow after the handle is turned to the off position.
Response from American StandardBy karenr, Consumer Connections, April 10, 2020
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Written by a customer while visiting American Standard
Customer Rating
1
Nice design but.
on June 25, 2020
Posted by: SgSperber
from Vermont
Nice design but faucet started to leak around spout after only one week of use. We were able to remove and reseat the prints and ok for now, though not confident it will not recur. Instructions not to be found on your site. Autospell changed o-ring to prints...
No, I would not recommend this to a friend.
Written by a customer while visiting American Standard
Customer Rating
5
Easy to use, easy to get pots under water
on August 1, 2020
Posted by: Mardi Gras
from Grayson, LA
I bought as new house was built 12 years ago, I love it
I would recommend this to a friend!
Written by a customer while visiting American Standard
Customer Rating
1
Not recommended
on January 28, 2023
Posted by: Joe the Birdman
from Chillicothe, Ohio
This thing started leaking around the spout, both at the top and under the sink within 2 months.
No, I would not recommend this to a friend.
Response from American StandardBy Cyndi C, Consumer Connections, February 2, 2023
Hello,
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I do see that we have a case started for you. If you need further assistance, Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET and Saturday, 10AM - 4PM ET.
Sincerely,
Your American Standard Consumer Connection Team
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I do see that we have a case started for you. If you need further assistance, Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET and Saturday, 10AM - 4PM ET.
Sincerely,
Your American Standard Consumer Connection Team
Written by a customer while visiting American Standard