Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
3
Hoping for something better
on February 5, 2025
Posted by: Shoes
from Moline Illinois
Disappointed. I have adjusted the contrast the color and the brightness. Still the picture and sound are not what I was expecting The sleep timer goes 30. 60. 120. 180. There is not a 90
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Specialist, February 6, 2025
Shoes,
We appreciate your thoughts on the picture quality of Samsung’s Q80D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your thoughts on the picture quality of Samsung’s Q80D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Poorly designed and developed
on February 5, 2025
Posted by: JM HERNANDO MS
Too difficult to navigate around !
Just like I said above, just to difficult to find channels
Just like I said above, just to difficult to find channels
Response from Samsung USBy Samsung Advisor, February 6, 2025
Hi JM HERNANDO MS,
To assist you in learning the various features, functions, and settings of your Q80D TV and remote, you can download the Q80D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q8D TV under QLED 4K TVs > D Model Lineup to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
To assist you in learning the various features, functions, and settings of your Q80D TV and remote, you can download the Q80D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q8D TV under QLED 4K TVs > D Model Lineup to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great pic.
on February 5, 2025
Posted by: Tfargis01
Great picture and sound! Very fast when using the internet or any of the apps. Very user friendly
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 5, 2025
Posted by: Oldave
I received the tv about 2 or 3 weeks ago and have had fun looking at all the bells and whistles.
Written by a customer while visiting Samsung US
Customer Rating
5
Viewing
on March 9, 2025
Posted by: cjay
nic3 product would be awesome to test it hope to
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on April 8, 2025
Posted by: Pc63
from Indiana
This is an addition to one that I already have. Great bang for the buck. Great picture,very easy set up and navigation thru every set up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good tv
on April 21, 2025
Posted by: not techie
from Maine
It's a great tv, good sound and picture. Am still learning how to use all the different programming. The thing I am having an issue with is that I cannot find a way to download Chrome so I can use my dishanywhere app. It keeps telling now I need to download either Chrome or Saffari, but no links are given on how to get there and no directions supplied on how to this. Am not exactly a techie, so it would be nice to have something to go by instead of trying to figure it out myself. I have successfully downloaded Chrome on all my computers, but somehow, with this tv, no go.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV but mounting was an issue.
on April 21, 2025
Posted by: Dick
from Long Island, NY
We have the TV mounted on a wall about 20 feet from out bed. The image is clear and the apps are simple to access. We have the TV hooked to a soundbar, and that has had issues (e.g. the software as delivered needs an update and the bar needed repair. So make sure you have warrantee service. also Samsung installer would not handle the soundbar so we got a third party to mount the TV and soundbar. Don't pay Samsung for it, they did not deliver as expected and would not return the money. But all things considered we are happy with our choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US