Customer reviews from Samsung US
Samsung - QN85Q80DDFXZA 85" QLED 4K Smart TV with Dolby Atmos and OTS Lite (2024)
Average customer rating
4.5
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
281
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
88 out of
105)
Customer Reviews for Samsung - QN85Q80DDFXZA 85" QLED 4K Smart TV with Dolby Atmos and OTS Lite (2024)
Customer Rating
1
Worst motherboard
on February 3, 2026
Posted by: Ruthvick
from Kailash hills, mahadev puram colony
The motherboard failed shortly after one year of use, just as the warranty period ended. For a premium television, this kind of critical hardware failure is unacceptable and extremely disappointing.
A product at this price point is expected to last far longer without major issues. The repair cost is high, and post-warranty support offers little assistance, leaving the customer to bear the full expense.
Based on this experience, I would not recommend Samsung QLED TVs and advise potential buyers to consider alternatives with stronger reliability and after-sales support.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent tv
on February 16, 2026
Posted by: Cathy
I had a few Vizio's in the past the last 65 was that a Vizio, it was okay but nothing like my 65 Samsung QLED. Outstanding colors and sound. What's the saying? You get what you pay for! Only one regret wish I went larger. :)
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US