Customer reviews from Samsung US
Samsung - 85" Class Q80DD QLED 4K Smart TV
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
282
4 Stars
52
3 Stars
21
2 Stars
13
1 Star
11
84%of customers recommend this product.
(
89 out of
106)
Customer Reviews for Samsung - 85" Class Q80DD QLED 4K Smart TV
Customer Rating
4
Great picture but…
on February 5, 2025
Posted by: JoeM
from Arizona
The picture is great. Bought a Q series sound bar as well. Not happy with having the TV stop when the. Able box is off and we’re watching a streaming service e because the TV detects the cable box is not powered on.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 5, 2025
Posted by: Nick
from Mo
I bought this a month ago and I’m rather pleased with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not happy
on February 5, 2025
Posted by: Dave
from Henderson, NV
I have noticed that there are white blotches forming along the top of the screen. They appear to be getting worse. It is less than 1 year old. I think it is still under warranty, but can not get ahold of anyone for help.
I would recommend this to a friend!
Features
5
Performance
1
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, February 6, 2025
Hi Dave,
I’m sorry to hear that you’re experiencing screen abnormalities on your new Q80D TV. Please run a Picture Test to determine if the problem is caused by the TV.
Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.
If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
I’m sorry to hear that you’re experiencing screen abnormalities on your new Q80D TV. Please run a Picture Test to determine if the problem is caused by the TV.
Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.
If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Never too Big
on February 5, 2025
Posted by: Bigisbetter
from Slc, utah
I purchased this TV December 2024. It has a beautiful picture. I especially like the center pedal.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME PICTURE QUALITY, VIVID COLORS & CLARITY
on February 6, 2025
Posted by: Paulie P
from Medford, Long Island, NY
This 75" (2025) is my 2nd QLED TV. It is in my living room and is part of my home theater. My first 55" QLED, Class Q70, (2019) is in my bedroom. They both have deep colors and an extremely clear picture. However, the Q80D is much better. Both were upgrades from UHD TVs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Little annoyances
on February 6, 2025
Posted by: Jama
from 65” QLED 4K Q80DD
It was nice to move up to a larger screen but I was a bit disappointed with the rich color that it promised, and that it didn’t have a 3.5 mm output for sound, and that it did get louder and softer by itself. I did fix the audio output for my wife’s headset but had to give up the soundbar that used the optical connection. I fixed the audio by resetting it and I suppose the depth of color will improve as I fiddle with it. I’m sure a newer soundbar with HDMI will work using the eARC. Never understood why new technology can’t accommodate older peripherals.
Written by a customer while visiting Samsung US
Customer Rating
5
TV Review
on February 8, 2025
Posted by: BDB1981
So far we are loving the tv. Picture and sound quality is AWESOME!!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
pleased with purchase
on February 10, 2025
Posted by: Timer
My husband purchased this TV and is very pleased with it. Only complaint he has is that the remote is small.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US