Customer reviews from mount-it.com
Mount-It! - PullDown Fireplace TV Mount MI384L for 65"85" TVs, GasSpring Height Adjustment & Full Motion - Black
Average customer rating
2.4
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
1
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
4
Customer Reviews for Mount-It! - PullDown Fireplace TV Mount MI384L for 65"85" TVs, GasSpring Height Adjustment & Full Motion - Black
Customer Rating
4
Decent mount, bad instructions.
on February 7, 2026
Posted by: JimBob
The mount is pretty sturdy but it did come a bit damaged due to poor packaging. Those urethane foam doesn't take impact very well and it bent the vesa mounting bracket. Not a big deal as I was able to straighten it. Works well with a 77" Sony A80K OLED TV. The TV weighs 78lbs.
I bought a Mount-It universal soundbar mount to add to knowing the one I have can't be attached to the cross bar on this mount (there is no place to screw in). Unfortunately the way this mount is designed, it is not compatible with the add-on mount. The handles gets in the way.
Note that the instructions said to use 3/16" drill to drill a hole for the bolt. DO NOT do that. The hole will be larger than the bolt resulting in a hole that you can't screw into. Luckily this is the lower hole so I move the mount an inch higher and drilled again with a smaller bit. The pictures in the instructions are also kinda small so it take a bit of probing to figure out the right way to mount the pieces.
Written by a customer while visiting mount-it.com
Customer Rating
1
Not a great option
on March 22, 2025
Posted by: Jtiffany83
from Idaho
Gender:Male
Absolutely horrible to use. You see the mount and wiring under the TV when mounted above the fireplace.
Written by a customer while visiting mount-it.com
Customer Rating
1
Garbage Mount. Instructions do not match product.
on November 24, 2024
Posted by: Jkendig
from San Diego, CA
Gender:Male
I have nothing positive to say about this mount. Instructions are terrible. Screw locations are impossible to access for setting up. Tension is way to strong even when turning to lowest setting. I weigh 220lbs and had to use my full body weight to lower the unit.
Unit is not designed for OLED TVs where connections are screw holes are at the lower half of the unit.
I would return it but i bought it a while ago and never got a chance to set it up becaise the remodel of that room took way longer than expected.
Do not buy this mount.
Written by a customer while visiting mount-it.com
Customer Rating
2
Very heavy tv mount
on October 11, 2024
Posted by: donnaab4ca
[This review was collected as part of a promotion.] The pull-down fireplace mount was hard to put together. It took hours, and the instructions were confusing. It wouldn't stay up like it's supposed to. Seems pretty sturdy but just not very safe. It has already fallen off the wall.
Written by a customer while visiting mount-it.com
Customer Rating
4
Quality adjustable TV mount.
on September 27, 2024
Posted by: jrick10
[This review was collected as part of a promotion.] This mount was easy to install over my fireplace. It seems to be fairly solid and seems to be made with quality. Appears to work with most TVs, though I wonder how it would work with more modern and lighter TVs as the needed weight to keep it pulled down is quite a bit. Item appears to be quality and safe for children around it.
Written by a customer while visiting mount-it.com
Customer Rating
3
Over fireplace tv mount
on September 11, 2024
Posted by: dinap37
[This review was collected as part of a promotion.] We watched the YouTube video they have on their website to install it and helped a decent amount. It’s nice for owners that have a fireplace and don’t want it so high up when watching tv. Noticed it does tilt forward so will try to readjust and tighten to hopefully stop the tv from doing that.
Written by a customer while visiting mount-it.com
Customer Rating
5
Make ur house luxury and very clean
on September 5, 2024
Posted by: khanhv6
[This review was collected as part of a promotion.] Matterial very nice and clean, i mount at my bed room and my kid 7 years old tv to bring up and down. Little hard for setup bc it heavy, need 2 people for setup but it great mouting TV, make your house look more luxury.
Written by a customer while visiting mount-it.com
Customer Rating
1
Do Not Buy!
on July 6, 2024
Posted by: Motorman93076
from Charlottesville, Virginia
Gender:Male
I just purchased this mount last week and installed it this afternoon. The television exceeds the minimum weight requirement for this mount and I adjusted the tension to the minimum and the tv will not stay down! The instructions also did not match some of the supplied parts. I am going to try and add some exercise weights to the back to see if that works!
Written by a customer while visiting mount-it.com