Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.7 out of 5
4.7
(1,636 Reviews)
Open Ratings Snapshot
Rating breakdown 1,636 reviews
5 Stars
1,309
4 Stars
233
3 Stars
46
2 Stars
30
1 Star
18
95%of customers recommend this product. 
(
1,508 out of 1,580
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Ex, iPhone user
on June 9, 2021
Posted by: Brztofu
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] I bought my phone a few months ago after my iPhone 11 pro took a drop from the 4th floor. At first I got galaxy as temporary phone because of the 5g but now I'm glad I got my galaxy instead of the next iPhone. Because of the neat features like 3d live screen wallpaper, multitasking for when I play my Gacha game and want to be on reddit on the same time. The only downside for me was bixby but I just switch my voice assistant to Google and it works flawless.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Excellent feature
on June 9, 2021
Posted by: Raul
from Chaska,MN.55318
Expertise:Intermediate
[This review was collected as part of a promotion.] I had 6 months and work so good. So fast and it is very elegant.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy ^ElizabethSamsung CaresJune 16, 2021
Hello Raul, that's wonderful to hear! We're so glad that you're enjoying this phone. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my S21+5G!
on June 9, 2021
Posted by: DGYRL4U2NV
from DC
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my phone about 5 months ago and I do everything with my phone. I can't go anywhere without it. It's light weight and worth every penny! I also love the battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung-Galaxy s21+5g
on June 9, 2021
Posted by: svazquez051
from Lawrence, MA
[This review was collected as part of a promotion.] I am glad I upgraded to this phone. The camera quality is great! Easy to use and navigate.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on June 9, 2021
Posted by: Crystal
from Del Rio, Texas
Expertise:Expert
[This review was collected as part of a promotion.] I bought samsung headphones and they are a great product and merchandise. I love them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Useful for my streaming needs
on June 9, 2021
Posted by: Will
from Las Vegas, NV
Expertise:Intermediate
[This review was collected as part of a promotion.] Great at work, It's portability and versatility make it a great tablet
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Device
on June 9, 2021
Posted by: Gasser
from Woods Cross, Ut
Expertise:Beginner
[This review was collected as part of a promotion.] I'm on my third phone, the other two were stolen within weeks of purchase. I highly recommend replacement insurance. It's way too bad that I don't have video of the thief when they discover that the phone has been wiped.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on June 9, 2021
Posted by: BigDadXXL
from Lima, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the s21+ 5g to replace my moto z3. Boy, was I in for a treat! Between the speed of the phone, the amazing features in the camera, and all the great features Samsung users have grown so accustomed to, I was knocked out.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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