Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.7
(1,636 Reviews)
Rating breakdown 1,636 reviews
5 Stars
1,309
4 Stars
233
3 Stars
46
2 Stars
30
1 Star
18
95%of customers recommend this product.
(
1,508 out of
1,580)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
5
Great phone!
on June 8, 2021
Posted by: Susanne
from Whitefish, MT
Expertise:Intermediate
[This review was collected as part of a promotion.] My kids gave me money to buy any phone I wanted and after a lot of research, I ended up with the S21+ and couldn't be happier. I love the camera, the ease of the fingerprint to unlock, and the life of the battery. Definitely living up to my hopes when choosing this one!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on June 8, 2021
Posted by: None
from Fort Stockton, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I am happy, with the new device. Cool new features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overheats
on June 8, 2021
Posted by: DanMar
from NY,NY
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone gets really hot and displays a message that it is overheating.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 21, 2021
Hello DanMar, thank you for bringing this to our attention. I understand what you're going through. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143444195
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143444195
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, best yet
on June 8, 2021
Posted by: jpatel01
from Rocky Mount, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Such a great phone. Fast processing, great camera, amazing battery life. Feature packed phone. So good I upgraded everyone in my family- that's 4 phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung S21+
on June 8, 2021
Posted by: Luna
from Brooklyn
Expertise:Expert
[This review was collected as part of a promotion.] I bought this in January 2021 an upgrade from s10 Plus, I am a big fan of Samsung phones. Offer was great. Great battery life, awesome picture quality. Won’t ever give up on Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Anoher great phone from Samsung!
on June 8, 2021
Posted by: Bill
from Delaware County, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I am completely satisfied with my Galaxy S21+ 5G. I am still learning all the new features on this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around phone
on June 8, 2021
Posted by: Unoah
from Los Angeles
[This review was collected as part of a promotion.] I got this phone and I got a good deal with the phone and I like the camera and screen are really good , I’m happy with the quality and feel of the phone, mostly the video is really more than I expected and the battery is really good too
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
I returned it
on June 8, 2021
Posted by: KenC
Expertise:Intermediate
[This review was collected as part of a promotion.] Previous phone was a S9+, tried to upgrade to S21+. The plastic back feels cheap. I can't get pass the fact that it has no head phone jack and no SD card support. I felt it was too expensive for the value. I have returned it and bought an A52 5G instead.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
4
Value
1
Written by a customer while visiting Samsung US