Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.7
(1,636 Reviews)
Rating breakdown 1,636 reviews
5 Stars
1,309
4 Stars
233
3 Stars
46
2 Stars
30
1 Star
18
95%of customers recommend this product.
(
1,508 out of
1,580)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Nanc805
from Mifflinburg PA
Expertise:Intermediate
[This review was collected as part of a promotion.] This is one of the best phones I have ever had. Love Samsung products.
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Great look, some malfunctions.
on June 8, 2021
Posted by: Dporras
from Frederick, Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for about 4 month and I love the look but it has some internal issues. It loses network for no reason no matter where I am. The camera twitches and the google assistant doesn't work.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 25, 2021
Hello Dporras, thank you for reaching out. I understand how frustrating this must be. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143461470
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143461470
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Long Lasting Battery, Great Camera!
on June 8, 2021
Posted by: Mama1412
[This review was collected as part of a promotion.] I have had this phone for about 2 months now. The battery last a very long time even with streaming, texting, and apps. I charge it about every other day. The camera quality is excellent! It takes beautiful pictures! I do recommend this phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on June 8, 2021
Posted by: mini
from Saint Paul, MN
Expertise:Expert
[This review was collected as part of a promotion.] Pre-ordered this phone and still using it until today. It has been great. Love all features they added to S21+
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good
on June 8, 2021
Posted by: Lsm09
from South Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a month ago still working it out. A little more complicated than my S9...do not like all the buttons on side together keep turning off instead turn up.
The face recognition is not as fast as the one on s9... I continually have to put my pin in.
Other than that it does what it says...
The face recognition is not as fast as the one on s9... I continually have to put my pin in.
Other than that it does what it says...
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on June 8, 2021
Posted by: FKNBEACHBUM
from W.Covina, Ca
[This review was collected as part of a promotion.] A month ago I bought this Galaxy S21+ and so far I'm very satisfied with it. The phone is super fast, and the graphics are on point. The design and feel is of quality and its not slippery so I'm not prone to dropping it. The picture quality and features are the best of any phone I've ever had so far. I was pleased the battery last quite a while 2 days easily. The only thing I would change would be next time I'll buy a phone with a larger data pkg. All around great phone I recommend buying one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 8, 2021
Posted by: Anonymous
from Carrollton, TX
Expertise:Expert
[This review was collected as part of a promotion.] I switched from iPhone because of the camera and I have no regrets at all
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features - Perfect Size
on June 8, 2021
Posted by: TonyP
from Philadelphia, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] Replaced an S9 with the S21+. Vast improvement! Perfect Size, not too big, not too small. Like the color selection and the features. Easy and intuitive to use.
I would recommend this to a friend!
Features
1
Performance
1
Design
1
Value
2
Written by a customer while visiting Samsung US