Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.7
(1,636 Reviews)
Rating breakdown 1,636 reviews
5 Stars
1,309
4 Stars
233
3 Stars
46
2 Stars
30
1 Star
18
95%of customers recommend this product.
(
1,508 out of
1,580)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
5
Love this product
on June 8, 2021
Posted by: Jimbo
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this less than a month ago and love the photos
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 8, 2021
Posted by: DP80
from Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] My husband bought this for my birthday. I would never spend this much money on a phone for myself, but it was a nice gift. The camera is probably my favorite feature. It takes amazing videos and the pictures are great. My only frustration is the fingerprint. It rarely ever reads it and I've done it twice in many directions. I'm not sure why that is. But overall, great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
s21
on June 8, 2021
Posted by: Jennyb
from Norwood, Mass
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone is fine, very expensive but the service has not been great.
I would recommend this to a friend!
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello Jennyb, thank you for sharing your experience. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001598/) to an article that will help you troubleshoot the poor signal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Galaxy 21+
on June 8, 2021
Posted by: TinaMG
from Central Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I am so happy I decided to upgrade to the Galaxy 21+ from my Galaxy 9. I was hesitant because there wasn't really anything wrong with the phone I had. I am so happy with this phone. It has great features, takes wonderful pictures, and comes with a LOT if memory. I do not regret my decision at all. I highly recommend that if you have not upgraded yet that you take the plunge and do it. You will not regret your decision.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and Camera
on June 8, 2021
Posted by: Tony K
from Tucson, AZ
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone the same week it was release around January i think. What makes awe about this phone is its features, battery and camera. This phone have great features and the technology inside it is amazing. I love the camera because i can do a search of something that i don't know the name. Also, you can use the space zoom to take pictures and I like to use the space zoom when I go hiking and every night when I'm sitting outside. The battery performance was what attracted me to this phone and till today it is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone.
on June 8, 2021
Posted by: Tammy
from Michigan
[This review was collected as part of a promotion.] The phone is very good phone. Service seems to be more dependable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on June 8, 2021
Posted by: Smart worker
from East Coast
Expertise:Expert
[This review was collected as part of a promotion.] It's sleek and easy to use. Has all the power of my laptop, gets me into all of my meetings PLUS takes great pics. Perfect phone for me!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 8, 2021
Posted by: Apaw
from GA
Expertise:Intermediate
[This review was collected as part of a promotion.] Overall very happy with this phone, works great and has a good battery life. Only real thing that bothers me is the audio when on calls is a little worse than my S9+ was.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US