Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.7
(1,636 Reviews)
Rating breakdown 1,636 reviews
5 Stars
1,309
4 Stars
233
3 Stars
46
2 Stars
30
1 Star
18
95%of customers recommend this product.
(
1,508 out of
1,580)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
3
OK product
on June 8, 2021
Posted by: Sahar
Expertise:Intermediate
[This review was collected as part of a promotion.] The screen seems to freeze sometimes and touch is not working properly, I did not expect it from brand new product
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello Sahar, thanks for reaching out. I understand how disappointing this must be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001416/) to an article that will help you troubleshoot the freezing. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Product
on June 8, 2021
Posted by: Ekbranch
from Garden City KS
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this under a month ago. I traded in my Samsung Galaxy s10 plus. I have owned Samsung phones for many years now. I wouldn't use anything else. It is so easy to use and I love the camera. It takes excellent pics. I also love the battery life. It stays charged for a long time. I also like that I can charge my Samsung Watch or my Samsung Galaxy Buds by laying them on the back of my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxy Line
on June 8, 2021
Posted by: ratm182
from Topeka, KS
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone. I've been a Samsung Galaxy line fan for years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on June 8, 2021
Posted by: Bkpdx
from Portland, OR
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone since it 1st came out it replaced an S7 that stopped taking pictures. I love the quality of pictures this S21 takes. My family keeps trying to get me to switch to iPhone, but I'm a die hard Samsung user.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
5G and 120 refresh make a smooth and current top p
on June 8, 2021
Posted by: Stroke
Expertise:Intermediate
[This review was collected as part of a promotion.] Camera has all you'll every need..plenty of features
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features are clear and easy
on June 8, 2021
Posted by: Patty2Cakes
from Phila, Pa
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased my phone back in March 2020
I'm very happy n.
I'm very happy n.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features!
on June 8, 2021
Posted by: Frank
from Newtown Square, PA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone and couldn't be happier with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 8, 2021
Posted by: Steelers Fan
from Caldwell, ID
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone a couple weeks now and I love it! Its the perfect size and the refresh rate makes everything so smooth. The customization options are endless. I feel that I can really make it my own. I just have the 128 GB version, but that is plenty for my needs. Browsing the web and watching videos and movies gives this phone no problems. The punch hole is barely noticeable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US