Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.7
(1,636 Reviews)
Rating breakdown 1,636 reviews
5 Stars
1,309
4 Stars
233
3 Stars
46
2 Stars
30
1 Star
18
95%of customers recommend this product.
(
1,508 out of
1,580)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
5
NICE SIZE FOR WORK!
on June 8, 2021
Posted by: SMILES1712
from Athens, GA
Expertise:Expert
[This review was collected as part of a promotion.] I HAVE HAD THIS PONE FOR AWHILE NOW AND I LOVE IT! I HAVE TWO MEDICAL OFFICE JOBS AND IT HELPS ME STAY ORGANIZED! I HAVE ONLY EVER USED SAMSUNG GALAXY PHONES AND I LOVE THEM!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Change it back!
on June 8, 2021
Posted by: KD Gong
from Dallas TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm NOT a fan of the new phones. The biometric NEVER works, unlike my old phone that swiped in the back and gave me zero issues. The lack of SD card is a sham. They couldn't even transfer all my files to the "new" phone because there wasn't enough storage! The screen is AWFUL, forget trying to look at it in sunlight. You can't see anything! Really?! Y'all can't figure out how to make it readable in bright sunlight? The battery is also crap because you have to constantly turn up brightness to try to read it. The ONLY positive is the decent camera and the Android operating system. If it wasn't one of the few androids, I wouldn't have bought it!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello KD Gong, thanks for reaching out. If I were in your position, I would be upset too. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143483981
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143483981
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Pocket Computer with a Phone in it!!
on June 8, 2021
Posted by: BobFord
from Omaha, ANE
[This review was collected as part of a promotion.] I use this device for everything: Text, email, Zoom, Camera (still and video), Music Player, Calendar, Maps, Audio Books, Spider Solitaire (While wife is shopping), News, Guitar Tuner, Voice and Music Recorder, Barcode Reader, OH YEAH!! AND A PHONE!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features compared to my old S10+
on June 8, 2021
Posted by: Diego_G89
from Wilmington, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I alway loved samsung phones especially the galaxy series. I have been a galaxy fan since my first phone which was a galaxy S5. I upgraded to the 21+ from an S10+
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!!!
on June 8, 2021
Posted by: VadimV
from Houston,TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Love it !!! Really enjoying my new phone and it holds a charge for days! My only gripe is that the fingerprint reader doesn't work the best through a glass screen cover. But she doesn't want to take that off so she puts up with it's quirkiness.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome phone, great quality
on June 8, 2021
Posted by: Mike
from Sacramento, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this Galaxy s21 plus phone for me and my wife about 3 months. It exceeds our expectations, great camera and features, fast processor without any lags or any issues. We love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
good camera
on June 8, 2021
Posted by: Hotdog
from Burlington NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I enjoy this phone very much. Battery lasts all day and i play games alot Lol
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, but I miss the headphone jack
on June 8, 2021
Posted by: vita10gy
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] So far this has been a really nice phone. I wish the trend wasn't to get rid of the headphone jacks, but it is what it is at this point I guess.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US