Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.7 out of 5
4.7
(1,636 Reviews)
Open Ratings Snapshot
Rating breakdown 1,636 reviews
5 Stars
1,309
4 Stars
233
3 Stars
46
2 Stars
30
1 Star
18
95%of customers recommend this product. 
(
1,508 out of 1,580
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
Powerhouse phone
on September 11, 2021
Posted by: OdysseyMaynYT
from New Jersey NJ
Expertise:Expert
[This review was collected as part of a promotion.] I got this phone about 2 months ago I really enjoy it had to send it in for an rma but besides that it's great for me fast I only have to charge once a week and the 5G is great, I've been using Samsung phones since the galaxy S2 I'll continue to pick Samsung over apple garbage
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flagship phone at a non flagship price
on September 11, 2021
Posted by: BabiestMinotaur
from Winterville, NC
Expertise:Expert
[This review was collected as part of a promotion.] We have been a Galaxy family for a while and I must say this is the first Galaxy S phone that I was really excited about. I upgraded from a A71 5g and the bump in performance was instantly noticable. Overall the best phone I have had in a long time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Really good photos!
on September 11, 2021
Posted by: MyNewPhone
from Denver, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone about 6 months ago. I previously had a Galaxy S9. The phone has a good screen, bigger than the S9. Photos are fantastic. However, it is constantly telling me I can't make a phone call or send a text because I am not on a network. Never had that problem with the S9. Not happy with the phone part of it.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome camera
on September 12, 2021
Posted by: 1fanofsam
from Big Sandy Tn
[This review was collected as part of a promotion.] I was so excited this is the best phone ever I have been using samsung products for along time always last longer
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features great battery it is fantastic
on September 12, 2021
Posted by: Booj
from Saint Johns
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this hope to have a good camera. And it was awesome and amazing fantastic I love this phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone.
on September 12, 2021
Posted by: Elmay2020
from Chicopee, Massachusetts
[This review was collected as part of a promotion.] Just got the phone and it is so easy to setup and use. The camera is great. Lots of features. I Will always stick with Samsung phones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 12, 2021
Posted by: Matts
from Hemet, CA
[This review was collected as part of a promotion.] Just got it recently and the camera is realy nice. The screen is big and comfterble with smooth animation.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome.
on September 12, 2021
Posted by: DDDD
from Michigan
[This review was collected as part of a promotion.] I am so glad it does not have a curved screen. Thank you.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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