Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.7
(1,636 Reviews)
Rating breakdown 1,636 reviews
5 Stars
1,309
4 Stars
233
3 Stars
46
2 Stars
30
1 Star
18
95%of customers recommend this product.
(
1,508 out of
1,580)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
5
What a phone what can't it do!
on September 1, 2021
Posted by: Sasser The Bass Master
from North Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] Recently I received the S21 Galaxy Ultra from Samsung when my Note 20 broke and was on back order with the insurance company. Due to the Note 20 being on back order Assurion granted me an upgrade to the Samsung Galaxy S21 Ultra. I thought when I got the phone that I would be losing the ability to write with the pen that the Note 20 had, however the S21 Ultra still allows the use of the pen which is awesome. With that being said, oh my gosh this phone does it all. I can cast it to my computer or to my TV, I can do all sorts of great features that I never thought was possible with a phone. Another great thing about this phone is all of my data, contacts, and apps all transferred over seamlessly without a problem at all, and I can't say the same for IPhone because in the past I've had issues with contact uploading to a new IPhone and only getting half of my contacts transfered over to the new device, and apple ID problems that would make you want to ppl unless your hair out, as well as all sorts of other inconveniences. The Samsung S21 Ultra is by far the best phone I have ever used and makes everyday life just a little bit easier and who doesn't want that. As I write this review I'm using Samsung talk to text which does a terrific job of correctly spelling out what I'm saying and in the past with other phones I've never even used the feature of talk to text because it would always get the words messed up, or put something other than what I said. Samsung in my humble opinion is by far the superior maker of modern cell phones today, and I don't think that there's another phone out there out there that would be as hassle free as the S21 Ultra. As I write this review I also got to thinking about the new Z flip and the other foldable Samsung phone, and I asked myself who else is doing stuff like that, and the answer is no one but Samsung. If something were to happen to this phone I definitely think I would have to get my hands on the new Z flip or Samsung's other foldable tablet style phone, because I've never seen a modern cell phone that can be folded. I love this phone, and I hope that Samsung continues to innovate their technologies and come out with greater technology, but until then I'll be happy and completely content using the Samsung Galaxy S21 Ultra. Way to go Samsung!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on September 1, 2021
Posted by: CiCi
from Rochester NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this new device less than 5 months and am in love.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My S8+ plus a better phone
on September 1, 2021
Posted by: Bosz
from Monroe mi
Expertise:Expert
[This review was collected as part of a promotion.] No headphone jack,no charger base,back of phone is plastic,cheapened the phone & charge more not very happy
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 24, 2021
Hello Bosz, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Just gets Better
on September 1, 2021
Posted by: Goalie
from New Milford, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I have gone from a Galaxy S7+, to a Galaxy S10+, and now I have jumped to the Galaxy S21+ 5G...Everything seems to be as smooth as the phone before. I kept my Galaxy S10+ as a back up incase I ever lose my phone or if it gets damaged. I like how water is not an issue. 128GB is adequate memory space which saves on having to buy an microSD card.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
5G Internet is excellent
on September 1, 2021
Posted by: Angie0990
from florida
Expertise:Expert
[This review was collected as part of a promotion.] I've had the phone for two month I have no problems with this phone I highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and fast
on September 1, 2021
Posted by: Edgar
from Happy Valley,Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] But this phone after it came and I love it and I have recommended it to other people and friends and they love it as well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Consistency
on September 1, 2021
Posted by: Koolkat
from Nashville, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] Very happy with Galaxt 21+. Great reception and sound quality. Takes beautiful photos. A little less 'bloatwear' would be nice but a lot can be deleted.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S21 5g
on September 1, 2021
Posted by: Jedabug22
from Ohio
Expertise:Expert
[This review was collected as part of a promotion.] I absolutely love my phone and I feel it's better than any of the expensive ones... It has been great to me and I am beyond happy with it...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US