Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.7 out of 5
4.7
(1,636 Reviews)
Open Ratings Snapshot
Rating breakdown 1,636 reviews
5 Stars
1,309
4 Stars
233
3 Stars
46
2 Stars
30
1 Star
18
95%of customers recommend this product. 
(
1,508 out of 1,580
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
Great product
on September 1, 2021
Posted by: Jamjam
from Lancaster, Oh
[This review was collected as part of a promotion.] I bought 4 months ago and I'm happy with all the features it has to offer. Only thing is the brightness outdoors it's all the way up but can't see very well
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love love love!
on September 1, 2021
Posted by: Ladynblue
from Evansville IN
Expertise:Expert
[This review was collected as part of a promotion.] I absolutely love my Galaxy 21+. It's super fast and has beautiful graphics. I recommend it to everyone who asks my opinion.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great But a Little Laggy
on September 1, 2021
Posted by: Sayble41610
from Omaha, NE
Expertise:Expert
[This review was collected as part of a promotion.] I do really like my phone. I wish I could say I love it. The camera is a 64 mp which should be clear but my note 10 camera had clearer photos with 16 mp. My gaming experience has been okay but again a note had better performance. It tends to lag. The picture is great but even in enhanced processing mode it doesn't seem to keep up quite as well as I would expect. Overall I would say a 4 out of 10 just because of lack in performance and camera for the S21+ 5G
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the phone!
on September 1, 2021
Posted by: DeMario Champion
from Memphis, TN
[This review was collected as part of a promotion.] I am happy I finally got the phone. I am now able to enjoy games and other media on the go.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 1, 2021
Posted by: yacs3
from Leander, Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it about 6 months ago. I love the photo quality. The design and features are great. I still think that the price is too high. Overall, samsung phone are easy to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome camera quality and features!!!
on September 1, 2021
Posted by: Wayne C
from Long Island, NY
Expertise:Expert
[This review was collected as part of a promotion.] Crystal clear screen, excellent sound quality , and EZ to use. Mount in car and on motorcycle for GPS and music. Calls are also loud and clear.
Photo quality is so good, I stopped using my 35 mm digital cameras on trips and now rely on phone camera. Quality of photos and on board editing are excellent.
Only slightly larger than other Samsung phone, but screen appears bigger because it goes to the edge. Fits in shirt or pants pocket, no worries. Also got a great trade in value on old phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good spèed
on September 1, 2021
Posted by: Kebo
from Treasure Island, Florida
[This review was collected as part of a promotion.] I like the how easy it is to use and the speed on is very good.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite phone
on September 1, 2021
Posted by: Gaby
from Laredo, Tx
[This review was collected as part of a promotion.] I like my Samsung S21 plus, the Camara is amazing, my hole album of photos is very beautiful
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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